Zafira Ramisha Rafiq
Weymouth,AUK
Summary
I am looking to transition into another sector of my career path, where I can enhance my skills further and implement them within your organization, I am compassionate and dedicated to mental health with over 3 years of experience in providing support to individuals facing mental health challenges. Proven ability to build trusting relationships with clients and collaborate effectively with multidisciplinary teams to enhance overall well-being, I am committed to promoting mental health awareness and advocating for clients' needs within the community.
Overview
2026
2026
years of professional experience
Work History
Assist with family owned business
Tuikai Foods Limited
- Packing, delivery and other administration tasks
Casual Sales Assistant
Postie Plus Group Ltd (Sylvia Park)
Customer Service Operator
Countdown (Ponsonby)
Respite Mental Health Support Worker
Kahui Tu Kaha
01.2023 - 01.2025
- Reduced Client anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported Clients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure Client's safety.
- Enhanced Client well-being by providing empathetic and compassionate support in daily activities.
Community Mental Health Support Worker
Kahui Tu Kaha
02.2025 - Current
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Developed and implemented activities to help clients develop social and independent living skills.
- Provided clients with recommendations to community resources.
- Facilitated support groups for clients to discuss issues related to mental health.
Education
Sylvia Park School
01.2016
High School Diploma -
One Tree Hill College
Auckland, NZ01-2021
New Zealand Certificate in Health And Wellbeing L4 - Mental Health
Manukau Institute of Technology
Auckland, NZ12-2022
Skills
- Communication Skills
- Empathy and Interpersonal Skills
- Problem-Solving and Critical Thinking
- Observational Skills
- Teamwork and Flexibility
- Cultural competence
- Team Collaboration
- Compassion
- Assessment skills
- Patience
- boundaries management
- Documentation skills
- Advocacy
- Resilience
- Medication administration
- Client support
- Suicide prevention
- Goal development
- Client goal planning
- Safety and risk assessments
Accomplishments
- NCEA Level 1, Passed with Merit (2019)
- NCEA Level 2, Passed with Merit (2020)
- NCEA Level 3, Passed with Merit (2021)
- Health and Wellbeing (Level 4) (Social and Community Services )
- Certificate in First Aid Revalidation Course
Timeline
Community Mental Health Support Worker
Kahui Tu Kaha
02.2025 - Current
Respite Mental Health Support Worker
Kahui Tu Kaha
01.2023 - 01.2025
Assist with family owned business
Tuikai Foods Limited
Casual Sales Assistant
Postie Plus Group Ltd (Sylvia Park)
Customer Service Operator
Countdown (Ponsonby)
Sylvia Park School
High School Diploma -
One Tree Hill College
New Zealand Certificate in Health And Wellbeing L4 - Mental Health
Manukau Institute of Technology
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