Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Zahne Martelli-Ririnui

Mount Maunganui,BOP

Summary

Proven professional with a track record of enhancing front desk operations, adept in organization and customer service. Streamlined client interactions by leveraging exceptional telephone skills and problem-solving abilities, resulting in increased efficiency. Demonstrates a commitment to professionalism and punctuality, with a flair for fostering positive client relations.

Personable and dedicated with knack for providing excellent customer service and maintaining welcoming store atmosphere. Possesses knowledge of inventory management and point-of-sale systems, along with skills in communication and problem-solving. Aims to enhance customer satisfaction and streamline store operations.

Overview

2
2
years of professional experience

Work History

Receptionist

KC Barbers Co
03.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.


Retail Assistant

Farmers
11.2023 - 02.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Processed transactions accurately, balancing cash registers at the end of each shift.

Kiwifruit Sampler

Hills Laboratories
02.2023 - 05.2023
  • Minimized errors with rigorous attention to detail and adherence to established protocols when collecting and storing samples.
  • Maintained a safe working environment through diligent adherence to safety guidelines when dealing with potentially harmful substances during the sampling process.
  • Demonstrated adaptability by quickly adjusting to changing project requirements or environmental conditions during the sampling process.
  • Supported colleagues in troubleshooting complex sampling challenges, offering practical solutions based on experience and expertise.
  • Ensured data integrity by maintaining up-to-date records of all collected samples and corresponding information.
  • Increased efficiency in sample processing through meticulous organization and effective time management.
  • Reduced sample contamination risks by adhering to strict sterilization protocols during collection procedures.

Education

High School Diploma -

Mount Maunganui College
Mount Maunganui, NZ

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • Front desk operations
  • Phone etiquette

Interests

  • I participate in a variety of outdoor recreational activities
  • Bay Of Plenty U18 Representive Mens Netball 2024 Nationals Dunedin NZ
  • Bay of Plenty U18 Representive Mens Netball Squad 2024
  • Bay of Plenty U18 Representive Mens Netball 2023 Nationals New Plymouth NZ
  • Bay of Plenty U18 Representive Mens Netball Squad 2023
  • MVP 2023 Mens Netball

Timeline

Receptionist

KC Barbers Co
03.2024 - Current

Retail Assistant

Farmers
11.2023 - 02.2024

Kiwifruit Sampler

Hills Laboratories
02.2023 - 05.2023

High School Diploma -

Mount Maunganui College

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Zahne Martelli-Ririnui