Zahra Afshary
Auckland,New Zealand
Summary
Hardworking warehouse operative skilled in picking and packing high-volume orders within tight deadlines. Utilises RF scanner and industry tracking methods to monitor and transfer inventory. Strong record of promoting warehouse safety with proper PPE and equipment use.
Energetic and hardworking student eager to learn and develop new customer service and management skills. Offers strong communication and organisation abilities to understand unique challenges and support team. Learns quickly and collaborates well.
Dedicated childcare services professional with extensive experience building positive, safe environments for children. Committed to enhancing social, emotional and educational development through programme planning. Compassionate and enthusiastic to engage children of varying ages and backgrounds.
Overview
3
3
years of professional experience
Work History
Packing Assistant
Visy board
Auckland, New Zealand
05.2022 - 12.2022
- Completed 5000+ orders each day.
- Operated scanners to accurately track shipment progression, ensuring correctly inputted into the system.
- Safely transported completed packages to loading dock equipment gloves bands and racks.
- Performed thorough inspections of incoming and outgoing shipments to guarantee compliance with strict quality standards.
- Loaded goods ready for scheduled dispatch.
- Counted and recorded warehouse stock to help monitor inventory.
- Followed instructions and completed delegated tasks to agreed standards.
- Recorded daily productivity and strove to reach operational targets.
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
- Packed work orders and picking slips in line with specifications.
- Wrapped and moved pallets and stock, adhering to safety regulations for continued best practice.
Volunteer Worker
Noel seeming
Auckland , New Zealand
09.2022 - 10.2022
- Worked with compassion and empathy to engage people from diverse backgrounds.
- Developed new and innovative ways of working in order to maintain best practice and meet developing needs.
- Showed sensitivity, confidentiality and respect towards clients' needs, providing a safe environment for clients accessing services.
- Reported dangerous incidents to mitigate further risks to health and safety of staff and service users.
- Examined, scanned and input documents in software system.
- Kept adequate office supplies on hand to support staff and business requirements.
Customer Service Representative
Macdonald's
Auckland, New Zealand
07.2021 - 03.2022
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Managed high-volume customer queries simultaneously through effective multitasking.
Youth leader
YMCA
Christchurch, Canterbury
02.2020 - 07.2020
- Coached soccer and basketball teams to develop sportsmanship and skills.
- Administered programme budget and completed required documentation.
- Established professional relationships with local businesses and community organisers to acquire support for youth programmes.
- Organised community service projects to increase self-confidence for youth.
- Informed and updated parents regarding the status and developments of children.
Child Care Assistant
YMCA
Christchurch, Canterbury
07.2019 - 12.2019
- Prepared and served lunch and snacks for 10 children, employing knowledge of allergens and child nutrition.
- Supervised play times and games for up to 15 children.
- Planned and led age-appropriate extra-curricular sessions for groups of 5 children.
- Established and maintained a healthy and productive morning routine for 10 children.
- Assisted primary school children with core homework.
Education
GCSEs - Science
Botany Downs Secondary College
Auckland 07/2020 - 12/2022
GCSEs - General
chandra Kumala School
Medan indonesia 05/2015 - 05/2019
Skills
- Time management techniques
- Attention to detail
- Written and verbal communication skills
- Relationship-building
- Customer loyalty building
- Problem solver
- Outstanding customer service
- Creative problem solving
- Workflow planning
- Mail handling
- Friendly nature
- Scheduling
Languages
English
Upper intermediate
Timeline
Volunteer Worker
Noel seeming
09.2022 - 10.2022
Packing Assistant
Visy board
05.2022 - 12.2022
Customer Service Representative
Macdonald's
07.2021 - 03.2022
Youth leader
YMCA
02.2020 - 07.2020
Child Care Assistant
YMCA
07.2019 - 12.2019
GCSEs - Science
Botany Downs Secondary College
07/2020 - 12/2022
GCSEs - General
chandra Kumala School
05/2015 - 05/2019
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