Zainab Ahmadi
Auckland,AUK
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Deals Direct
11.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cafe Worker
Ground Floor Coffee Shop
04.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Education
Some College (No Degree) - Business
Ormiston Senior College
Flatush, AucklandSkills
- Customer Assistance
- Payment Processing
- Returns processing
- Product restocking
- Customer Service
- Product Recommendations
- Refund handling
- Order Verification
Certification
- Business Gateway Programme
- Apply Safe work practices in the workplace
- Demonstrate knowledge of workplace health and safety requirements
Languages
eng
Native or Bilingual
per
Full Professional
Timeline
Cafe Worker
Ground Floor Coffee Shop
04.2023 - 04.2023
Cashier/Customer Service Representative
Deals Direct
11.2021 - Current
Some College (No Degree) - Business
Ormiston Senior College
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