ZAINAB KHAN
Vadodara ,India
Summary
Proven in enhancing guest experiences at Millennium Hotel through expert housekeeping and effective teamwork, I excel in maintaining impeccable cleanliness and ensuring guest satisfaction. My adeptness in using eco-friendly cleaning agents and proficiency in bed making, coupled with a knack for improving operational efficiency, have significantly contributed to a positive and hospitable environment.
Overview
3
3
years of professional experience
Work History
Room Attendant
Millennium Hotel
04.2024 - 10.2024
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests for assistance, toiletries, and personal care items.
Waitress Trainee
Hilton Hotel & Resorts
12.2022 - 04.2023
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Room Attendant
Ginger Hotel
11.2021 - 12.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Improved cleaning efficacy, utilized eco-friendly and effective cleaning agents.
- Maintained high levels of cleanliness, regularly vacuumed floors, dusted furniture, and cleaned windows.
Education
Degree in Hospitality & Tourism Management - Hospitality & Tourism Management
KIAHM
India 06-2025
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Table Setting
- Allergy awareness
- Menu knowledge
- Hospitality service expertise
- Guest Seating
- Room preparation
- Safety Procedures
- Inventory and supply
Languages
English
Full Professional
Urdu
Limited Working
Hindi
Native or Bilingual
Gujarati
Full Professional
Timeline
Room Attendant
Millennium Hotel
04.2024 - 10.2024
Waitress Trainee
Hilton Hotel & Resorts
12.2022 - 04.2023
Room Attendant
Ginger Hotel
11.2021 - 12.2022
Degree in Hospitality & Tourism Management - Hospitality & Tourism Management
KIAHM
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