Zalakbhai Prajapati
MT Roskill,Auckland
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shift Manager
Hell Pizza
03.2020 - 07.2023
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Processed weekly payroll information using appropriate software applications.
- Ensure that in the end of shift all expired ingredients are disposed
- Cash handling
- Handle inward and outward delivery goods
- Check all received goods are in good quality and store it to proper place
- Preparing and store pizza dough in cool and dry
- Ensured compliance with food safety regulations and quality standards.
- Resolved conflicts between employees or customers in a professional manner.
- Ensure kitchen area is clean and tidy
Store person
Wyatt Machine Tools Ltd.
10.2020 - 05.2021
- Receiving incoming goods, checking for damage and for discrepancies between goods and invoices
- Unloading vehicles, opening packages and removing contents
- Operating computers to obtain details of location and quantity of items in stock
- Labelling goods with details of storage location
- Packing and weighing goods and sealing boxes
- Operating specialised equipment, such as manually and electronically guided order pickers, and checking goods off picking list
- May use materials handling equipment, such as hydraulic pallet lifters and hand trucks, to move goods.
Warehouse assistant manager
The nature's bounty co.
05.2020 - 10.2020
- Coordinate the training of the new employees
- Generate invoice
- Move inventory and materials across the warehouse
- Sort, organize, and store inventory in a proper location
- Report damage or missing inventory to the accounting department
- Update logs and documentation for inventory processing
- Ensure all employees follow health and safety rules and regulations
- Operate heavy machinery like forklift and reach to move or store inventory
- Picking, packing, and shipping orders.
Assistant project manager
Intents events ltd.
02.2019 - 04.2020
- Closely work with a senior project manager
- Contributing to the planning and development of projects
- Coordination and management of projects
- Liaising and reporting to management on projected project deliverables
- Research information as required
- Performing administrative tasks such as preparing invoices, estimates, scheduling meetings
- Keeping track of and reporting on project progress
- Maintain project documents and create a spreadsheet for a new project.
Team member in supply chain
Kmart DC
10.2017 - 02.2019
- Inward and outward
- Scanning and picking
- Stocktaking
- Provide training to new casual staff.
Store Manager
Mobil Service Station
Stratford, New Plymouth
08.2022 - 10.2023
- Performed regular price checks to ensure competitive pricing.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained accurate records of employee performance reviews.
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Established customer service standards and monitored staff compliance.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Courier Driver
NZ Post
West Harbour , WaitakereWhitaker
11.2023 - Current
- Communicated with customers to coordinate delivery times.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Performed regular maintenance checks on vehicles including oil changes and tire rotations.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Provided excellent customer service by answering questions about delivery status.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Coordinated parcel delivery using strong time management skills.
- Reported issues to supervisors resulting in increased customer satisfaction.
Delivery Driver
Urgent Courier
Otahuhu, Auckland
01.2024 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Education
Graduate Diploma in Project Management -
Manukau Institute of Technology
07.2018
Master in Labour Welfare -
Gujarat University
04.2014
Bachelor of Commerce -
R.A. Seth Commerce College
04.2012
Skills
- MS project
- Teamwork
- MS office
- Schedule oversight
- Supply Ordering
- Interpersonal Skills
- Safety Compliance
- GPS Navigation
- Vehicle Maintenance
- Load Balancing
- Equipment Operation
- Dispatch Communication
- Package scanning
- Mileage Tracking
- Safe Driving
- Local routes understanding
- FLUENT IN ENGLISH
References
Chaiyrone Balloch
0272042695
Timeline
Delivery Driver
Urgent Courier
01.2024 - Current
Courier Driver
NZ Post
11.2023 - Current
Store Manager
Mobil Service Station
08.2022 - 10.2023
Store person
Wyatt Machine Tools Ltd.
10.2020 - 05.2021
Warehouse assistant manager
The nature's bounty co.
05.2020 - 10.2020
Shift Manager
Hell Pizza
03.2020 - 07.2023
Assistant project manager
Intents events ltd.
02.2019 - 04.2020
Team member in supply chain
Kmart DC
10.2017 - 02.2019
Graduate Diploma in Project Management -
Manukau Institute of Technology
Master in Labour Welfare -
Gujarat University
Bachelor of Commerce -
R.A. Seth Commerce College