Summary
Work History
Education
Skills
Timeline
Generic

Zane Hayes

Balclutha,OTA

Summary

Adept at knife handling and customer service, I enhanced operational efficiency and customer satisfaction at MMM Meats Ltd. My expertise in meat cutting and deboning, combined with a commitment to safety and sanitation, significantly contributed to maintaining high-quality standards, achieving a 20% increase in repeat customer business.

Work History

Butcher

MMM Meats Ltd
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Identified cuts of meat, grading and pricing accordingly.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Ensured quality control measures were consistently met throughout the butchering process.

Lamb Boner

Alliance Sockburn
  • Assisted customers in finding desired products, enhancing their shopping experience.
  • Worked on a variety of tasks to maintain store cleanliness and organization.
  • Improved checkout efficiency by handling transactions accurately and quickly.
  • Provided excellent customer service, addressing inquiries and resolving complaints.
  • Supported team members with various tasks to promote a collaborative work environment.
  • Ensured safety standards by keeping aisles clear of obstructions.
  • Participated in training sessions to enhance customer service skills.
  • Improved production efficiency by skillfully deboning various types of meat.

Storeman

Hornby Cool Stores
  • Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
  • Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
  • Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
  • Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Performed routine maintenance checks on warehouse equipment to minimize downtime due to malfunctions or safety concerns.
  • Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.
  • Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Driver/supervisor

Transottway
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
  • Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
  • Handled disciplinary actions when necessary while maintaining professionalism and fairness.
  • Consistently kept an open line of communication between upper management and driving staff members.
  • Improved driver performance by implementing comprehensive training programs and regular evaluations.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Driver

EnviroWaste Services
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.

Driver

Wastemanagementinsurance
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Identified cuts of meat, grading and pricing accordingly.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Ensured quality control measures were consistently met throughout the butchering process.

Education

Nil - Nil

Hagley High School
Christchurch, CAN
1977

Skills

  • Customer service
  • Knife handling expertise
  • Meat weighing and labeling
  • Safety practices
  • Meat cutting
  • Hand-eye coordination
  • Meat preparation
  • Safe food handling
  • Maintaining sharp tools
  • Customer service abilities
  • Meat cutting precision
  • Product presentation
  • Concentration
  • Deboning techniques
  • Deboning meat
  • Sanitation procedures
  • Meat inspection
  • Grinding and mincing
  • Management
  • Forklift operation
  • Sausage making

Timeline

Butcher

MMM Meats Ltd

Lamb Boner

Alliance Sockburn

Storeman

Hornby Cool Stores

Driver/supervisor

Transottway

Driver

EnviroWaste Services

Driver

Wastemanagementinsurance

Nil - Nil

Hagley High School

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Zane Hayes