Zara Milne
KAITANGATA,Otago
Summary
Friendly Counter Attendant with a passion for delivering exceptional customer service. Known for quickly and thoroughly resolving questions and concerns to ensure customer satisfaction. Thrives in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Counter
Night'n Day
, Balclutha
01.2022 - Current
- Contributed actively during team meetings to discuss and develop new initiatives and strategies.
- Upheld store protocols for payment methods, returns, and exchanges.
- Addressed customer inquiries regarding products, services, and promotional offers.
- Ensured cleanliness of store by stocking shelves and tidying displays.
- Greeted customers and provided excellent customer service.
- Supported other departments when required.
- Operated cash register to process payments accurately and efficiently.
- Demonstrated ability to handle multiple tasks simultaneously in a fast paced environment.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness and organization of counting areas to ensure a safe working environment.
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
Gardener
Kai Kids preschool
Kaitangata
01.2018 - 01.2022
- Inspected outdoor areas regularly to ensure they are free from hazards such as broken glass or trip hazards.
- Used power equipment such as mowers, trimmers and blowers to maintain lawns in good condition.
- Collected leaves, weeds and debris from the garden area for disposal or composting purposes.
- Used hand-held tools to maintain green spaces.
- I water blasted the concrete to keep it clean from the children.
Education
Currently in Yr 13 and have Ncea 1, 2 and almost 3
South Otago High School
Balclutha, NZSkills
- First Aid Training
- Crisis Management
- Problem-Solving
- Money Handling
- Effective Communication
- Multitasking
- Time management abilities
- Active Listening
- Teamwork and Collaboration
Affiliations
- I attend St John youth on Mondays
Accomplishments
- I run the Sadd program at school.
- I went on a leadership course in Rarotonga
- I am a pair support leader
- I help at Balclutha kindergarten every other week and when they have fundraisers on.
Certification
- I did a bartending course in level 2 (last yr)
- Did a barista course through Night'n Day
- First aid
References
References available upon request.
Timeline
Counter
Night'n Day
01.2022 - Current
Gardener
Kai Kids preschool
01.2018 - 01.2022
Currently in Yr 13 and have Ncea 1, 2 and almost 3
South Otago High School
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