Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Zaw Min Lin

Zaw Min Lin

203A Sandringham Rd, Sandringham ,AUK

Summary

Dynamic F&B Supervisor with a proven track record at The Surrey Hotel, enhancing team productivity through effective training and optimized scheduling. Skilled in food presentation and customer service, I foster collaboration and maintain high sanitation standards, ensuring exceptional dining experiences and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

F&B Supervisor

The Surrey Hotel
01.2023 - Current
  • Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
  • Optimized scheduling processes to ensure adequate staffing levels during peak hours while controlling labor costs effectively.
  • Maintained highest standards for beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

F&B Attendant

The Surrey Hotel
12.2022 - 12.2024
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
  • Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
  • Provided comprehensive training for new F&B Attendants, fostering a positive work environment and strong teamwork ethic.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Bartender

Nora Beach Resort and Spa
08.2022 - 10.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Pool Attendant

Nora Beach Resort and Spa
07.2011 - 07.2022
  • Moved umbrellas and lounge chairs at request of guests.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
  • Reduced risk of pool-related accidents with proactive monitoring of swimmer behaviors.

Education

High School Diploma -

Mawlamyine High School
Myanmar
2005

Skills

  • Food and beverage operations
  • Scheduling staff
  • Sanitation standards
  • Food presentation
  • Wine pairing
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking

Certification

-LCQ Licensed Act 2011

-Manager Certificated

Languages

English
Professional Working
Thai
Professional Working

Timeline

F&B Supervisor

The Surrey Hotel
01.2023 - Current

F&B Attendant

The Surrey Hotel
12.2022 - 12.2024

Bartender

Nora Beach Resort and Spa
08.2022 - 10.2022

Pool Attendant

Nora Beach Resort and Spa
07.2011 - 07.2022

High School Diploma -

Mawlamyine High School

Similar Profiles

CREATE PROFILE
Zaw Min Lin