ZAZLI LILY Wisker
PORIRUA,New Zealand
Summary
Driven Team Leader of Academics dedicated to creating harmonious and functional tertiary atmosphere. Polished in overseeing academic programming, developing school procedures and policies and providing guidance and support to faculty members. Detailed professional offering over ten years of hands-on experience managing and leading student affairs and initiatives to promote student achievement and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willingness to take added responsibilities to meet organisational goals
Overview
25
25
years of professional experience
Work History
Senior Academic Staff Member
Wellington Institute of Technology
2021.02 - Current
- Project Management – Leading several research projects and curriculum reviews and redevelopment
- Leadership role – Coaching, training, mentoring and running seminars to tutors in research and supervision for master’s degree qualification
- Supervised junior lecturers' course development and recommended refinements to enhance student learning.
- Supervision and Research – Supervising MA thesis and publishing
- Member of External Research Ethics Committee for PIHMS
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Relationship Management – Conducting external moderation for the Te Pūkenga to meet NZQA standards
- Teaching PG programme, supervision and student administration.
Stream Leader
Pacific International Hotel Management School
2017.06 - 2021.01
- Leadership role – staff and programme management (e.g APER, Consistency Report, Moderation & Quality Assurance)
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted with new hire processing and existing training programmes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Promoted programmes and courses. Helped to recruit Postgraduate students
- Project Management – Led Front Office curriculum review and Marketing major curriculum review
- Research – led several research projects in tourism and hotel management areas – e.g Venture Taranaki Tourism Research
- Teaching - supervision and student administration.
Head of the Department
International College of Auckland
2017.01 - 2017.07
- Leadership role – staffing, programme management (e.g APER, Consistency Report, Moderation & Quality Assurance).
- Kept academic staff workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated staff to consistently deliver effective teaching through coaching and recognition.
- Students’ recruitment
- Budgeting and day-to-day operations
- Performed statistical analyses to gather data for operational and forecast team needs.
Team Leader
American University of the Middle East
2012.09 - 2016.12
- Staffing - Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings
- Supervised team members to confirm compliance with set procedures and quality requirements
- Project Management – participated in curriculum development reviews for AACSB accreditation and Kuwait Ministry of Education accreditation
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Teaching PG and Degree programmes, supervision and student administration.
Senior Lecturer/Assistant Dean
Swinburne University of Technology
2011.07 - 2012.08
- Promoted to Assistant Dean
- Leadership role – Coaching, training, mentoring and running seminars to tutors in research and supervision for master’s degree qualification
- Teaching PG and Degree programmes, supervision and student administration.
Curriculum Development Manager
NZ Defence Force Command and Staff College
2007.07 - 2011.06
- Programme Management – Communicated clearly with academic staff, and other stakeholders to keep everyone on same page and working toward established academic and training goals.
- Project Management - Curriculum and policy reviews: e.g. Staff Course curriculum (2009-2010), Junior Staff Course curriculum (2008), Advanced Warrant Officers Course (2007)
- Controlled costs to keep project operating within budget and increase profits.
- Relationship Management: Worked closely with NZ Public Organisations (MFAT, NZ Police, NZ Customs) and International Command and Staff Colleges (Australia, Singapore, USA)
Senior Lecturer
Universal College of Learning (UCOL)
1999.01 - 2007.06
- Teaching and Assessment Development
- Delivered higher-level undergraduate and graduate courses via classroom, online and hybrid methodologies to satisfy course curricula and meet student needs. Business Programme L3 – L6 (unit standard and achievement based).
- Conducted academic research with in-person and remote collaborators and presented results in scholarly publications to further enhance knowledge.
- Oversaw graduate student projects and advised on focus, methodology and report generation to meet preset standards.
- Supervised junior lecturers' course development and recommended refinements to enhance student learning.
Education
Ph.D. - Marketing
University of Waikato, New Zealand
Hamilton, WKO05.2011
Master of Arts - Education Administration
International Islamic University, Malaysia
Kuala Lumpur11.1998
BBA - Marketing
University Science of Malaysia
Penang05.1988
Skills
- Staff Management
- Performance Management
- Staff Development
- Program Design
- Student-Centered Learning
- Curriculum Development
- Relationship Building
- Research
- Supervision
Leadership Experience And Skills
- Oversee faculty recruitment, retention, and continuing professional development including particular attention to recruiting and retaining faculty of diverse backgrounds
- Provides direction, resources, and oversight to help ensure that all key personnel complete and comply with required education and meet annual training requirements.
- Responsible for programme development strategies
- Completing department self-assessment and programme annual reports
- Responsible for programme review, consistency review and quality assurance
- Managing the department's budgeting and allocation of resources
- Participating in Local Advisory Board meetings and activities
- Marketing programmes and students’ recruitment
Project Management Experience And Skills
- 2021/22, Reviewing and redeveloping the Master of Professional Practice programme (L9), WelTec/Whitereia
- 2020/21, Reviewed Marketing courses contributing to the new bachelor’s degree in Hotel Management, PIHMS (ongoing)
- 2018/19, Reviewed Front Office Course (L6), PIHMS
- 2017, Developed Diploma in Business Programme to meet National standard (L5, ICA)
- 2010/11, Reviewed Staff Course (L8) and Junior Staff Course (L7) - NZ Defence Force Command and Staff College
- These programmes were run by Massey University
Embracing Tikanga And Partnership
I recognise the significance of Te Tiriti O Waitangi and the importance of partnering with the Māori community. I am committed to improving my knowledge of te reo and learning more about the Māori culture whenever possible. I am enrolled in Te Reo course L1 at Whitereia for T1, 2024.
Relationship Management Experience
Over the years, I have successfully forged and nurtured robust alliances with diverse internal and external public entities. Among these organisations are NZ Polytechnics (Te Pūkenga), New Zealand Defence Force, New Zealand Police and the Ministry of Foreign Affairs.
Research Skills
I am proficient in quantitative research methodologies. As a Quantitative Research Advisor to the Māori Research Group (Te Kōrari Rangahau) at Weltec and Whitireia, I am familiar with the Kaupapa Māori research methodology concept; by, with and for the Māori. You can view my publications at https://scholar.google.co.nz/citations?hl=enandpli=1anduser=foWRe_cAAAAJ
Summary Profile
With over fifteen years of experience working with NZ Polytechnics and Private Training Providers, I have gained valuable insights into adult vocational education. Throughout my journey, I have developed a profound understanding of the NZQA (New Zealand Qualifications Authority) and the New Zealand Qualifications Framework, as well as a comprehensive grasp of TEC (Tertiary Education Commission). As a highly accomplished Team Leader, Head of Department and Assistant Dean, I have successfully led academic teams for over eight years. My leadership skills have been instrumental in achieving remarkable outcomes, fostering a cohesive and motivated environment. Beyond effective team management, I possess a proven track record of reviewing and redeveloping programmes to align with NZQA qualifications, ensuring the highest standards of education and training.
References
Cyril Peter (Current Manager), Programme Manager, School of Innovation, Design and Technology, Wellington Institute of Technology, 04-8303142, cyril.peter@weltec.ac.nz
Michael Potroz (Former Manager), Executive Dean, Pacific International Hotel Management School, New Plymouth, New Zealand, 06-9681421, mikep@pihms.ac.nz
Timeline
Senior Academic Staff Member
Wellington Institute of Technology
2021.02 - Current
Stream Leader
Pacific International Hotel Management School
2017.06 - 2021.01
Head of the Department
International College of Auckland
2017.01 - 2017.07
Team Leader
American University of the Middle East
2012.09 - 2016.12
Senior Lecturer/Assistant Dean
Swinburne University of Technology
2011.07 - 2012.08
Curriculum Development Manager
NZ Defence Force Command and Staff College
2007.07 - 2011.06
Senior Lecturer
Universal College of Learning (UCOL)
1999.01 - 2007.06
Ph.D. - Marketing
University of Waikato, New Zealand
Master of Arts - Education Administration
International Islamic University, Malaysia
BBA - Marketing
University Science of Malaysia
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