- Historical Exploration
- Participating in cultural exchange programs and homestays
- I participate in low-impact exercises to strengthen core muscles
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Music
Ze Yi
Grafton,AUK
Summary
Sales professional, prepared for online sales roles. Extensive experience in customer engagement and e-commerce support. Team-oriented with focus on achieving targets and adapting to changing market demands. Proficient in using digital tools and exhibiting excellent communication skills.
Overview
8
8
years of professional experience
Work History
Editor
LEIYI Technology Company
06.2017 - 11.2019
- Managed social media accounts, promoting articles and increasing audience engagement through strategic posts.
- Edited and published online news articles, ensuring clarity and adherence to editorial standards.
- Conceptualized, pitched, assigned and monitored stories from origination to publication.
- Increased social media engagement through regular posting of news updates and interacting with readers on various platforms.
Online Sales Assistant
Alibaba.com
04.2020 - 02.2023
- Managed customer inquiries and resolved issues through online communication channels.
- Assisted in developing product descriptions and promotional materials for online listings.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Analyzed customer feedback to identify trends and improve service delivery processes.
- Implemented best practices for order processing and fulfillment, enhancing overall efficiency.
- Managed customer inquiries efficiently, resulting in improved customer satisfaction ratings.
Front of House
Pull-Tab Cafe
01.2024 - 06.2024
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
- Coordinated with front of house to manage special requests and dietary needs smoothly.
- Coordinated with front of house staff to ensure timely delivery of desserts, enhancing overall customer experience.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
Pharmacy Clerk
Hui Yun Pharmacy
08.2024 - 08.2025
- Processed medication orders accurately and efficiently, ensuring timely fulfillment for patients.
- Assisted pharmacists in inventory management, maintaining optimal stock levels of medications and supplies.
- Educated customers on prescription usage, providing clear instructions and answering inquiries effectively.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Established and maintained patient profiles, updating organizational database with current information.
Education
High School Diploma -
TANCHENG NO.1 HIGH SCHOOL
Shan Dong, China06.2013
Bachelor of Science - Biology
Dong Hua University
Shang Hai, China06-2017
Skills
- Technical Skills: Advanced Excel , Word (Proficient), PowerPoint (Good)
- Accurate cash handling
- Payment processing
- Teamwork and collaboration
- Retail management
- Documentation management
- Bilingual proficiency in Chinese and English
Interests
Timeline
Pharmacy Clerk
Hui Yun Pharmacy
08.2024 - 08.2025
Front of House
Pull-Tab Cafe
01.2024 - 06.2024
Online Sales Assistant
Alibaba.com
04.2020 - 02.2023
Editor
LEIYI Technology Company
06.2017 - 11.2019
High School Diploma -
TANCHENG NO.1 HIGH SCHOOL
Bachelor of Science - Biology
Dong Hua University