Zeb Clark
Auckland,New Zealand
Summary
Dynamic and detail-oriented professional with strong mechanical and technical aptitude, honed at Bionic Bikes. Proven track record in product development and testing, complemented by exceptional customer service skills. Experienced in embedded systems and CAD modeling, delivering innovative solutions while fostering teamwork and collaboration.
Overview
12
12
years of professional experience
Work History
Manager, Technician, Product Development & Sales
Bionic Bikes
Orakei, Auckland
04.2020 - Current
- Contributed to the development and testing of innovative bicycle technologies, software systems, and performance components.
- Identified and resolved technical issues using diagnostic tools (e.g., multimeters, power supplies), including designing custom electronic test rigs.
- Delivered product expertise and tailored recommendations to customers, ensuring optimal performance and satisfaction.
- Performed detailed repairs, servicing, and bespoke modifications across a variety of bicycles and e-bike systems.
- Worked closely with engineers and suppliers to enhance product reliability, functionality, and user experience.
- Supported product development initiatives through hands-on engineering collaboration and prototyping.
- Mentored junior team members by sharing technical knowledge and best practices, contributing to team capability.
- Maintained high standards of customer service, effectively managing issues, and ensuring positive outcomes.
Sales Assistant
Repco Lunn Ave
04.2020 - 01.2021
- Advised customers on automotive products and accessories.
- Managed inventory, restocked shelves, and processed sales transactions.
- Provided hands-on support for minor mechanical queries.
Sales Assistant
Bike Barn
Mt Wellington, Auckland
04.2018 - 01.2020
- Delivered excellent customer service and product recommendations.
- Assisted in assembling and servicing bikes for customers.
- Managed stock and supported marketing promotions.
Newspaper Delivery
Eastern Bays Courier (Fairfax Media)
01.2013 - 01.2018
- Ensured timely and accurate delivery of newspapers in the community.
- Developed strong time management and reliability skills.
Education
Bachelor of Mechatronics Engineering (Hons) -
Auckland University of Technology
Auckland, NZ12.2025
NCEA Level 3 (Excellence Endorsement) -
Selwyn College
Auckland12.2020
Skills
- Strong mechanical and technical aptitude
- Embedded systems development
- Additive manufacturing
- Mechanical assembly
- Electronic repairs
- Experienced in product testing and development
- Effective customer service and sales experience
- Excellent teamwork skills
- Punctual
- Detail-oriented
- Mechatronic system troubleshooting
- Development engineering
- CAD modeling
- Application programming
- C, C# programming experience
- Experience Object-oriented programming
- Proficient with workshop tools
Languages
Swiss German
Professional
References
Available upon request.
Timeline
Manager, Technician, Product Development & Sales
Bionic Bikes
04.2020 - Current
Sales Assistant
Repco Lunn Ave
04.2020 - 01.2021
Sales Assistant
Bike Barn
04.2018 - 01.2020
Newspaper Delivery
Eastern Bays Courier (Fairfax Media)
01.2013 - 01.2018
Bachelor of Mechatronics Engineering (Hons) -
Auckland University of Technology
NCEA Level 3 (Excellence Endorsement) -
Selwyn College
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