ZEHAI LI
Auckland,New Zealand
Summary
Resourceful and internationally-minded professional with experience in customer service, retail operations, and digital marketing. Fluent in English and Mandarin, with strong teamwork and communication skills. Currently in New Zealand on a Working Holiday Visa, seeking full-time seasonal or manual work. Physically fit, reliable, adaptable, and available for continuous long-term work.
Overview
9
9
years of professional experience
Work History
Retail Team Member (Trade & Customer Service)
Mitre 10 Mega Botany
Auckland, New Zealand
05.2025 - 12.2025
- Worked in a physically demanding retail and trade environment involving manual handling, lifting, and stock replenishment
- Assisted trade and retail customers with product selection and loading materials
- Maintained shop floor and storage areas to ensure a safe and efficient working environment
- Followed health and safety procedures and demonstrated reliability and punctuality
Digital Marketing Consultant (Google Project)
TDCX Malaysia
, Malaysia
01.2021 - 01.2025
- Managed and optimised Google Ads campaigns for a diverse client portfolio
- Worked in a target-driven environment with strict KPIs and processes
- Analysed performance data and provided actionable recommendations
- Communicated daily with clients and teams in English and Mandarin
English Instructor
EF Education
, China
01.2017 - 01.2018
- Delivered English lessons to students aged 3-16
- Supported student learning and communicated progress with parents
Education
Master of Business Administration (MBA) -
University College Sedaya International
Malaysia01.2021
Bachelor in Human Resource Development -
Universiti Putra Malaysia
Malaysia01.2020
Skills
- Physical Stamina & Reliability
- Team Collaboration
- Adaptability & Quick Learning
- Customer Service
- Cross-Cultural Communication
- Time Management
- Problem Solving
- Bilingual (English & Mandarin)
Timeline
Retail Team Member (Trade & Customer Service)
Mitre 10 Mega Botany
05.2025 - 12.2025
Digital Marketing Consultant (Google Project)
TDCX Malaysia
01.2021 - 01.2025
English Instructor
EF Education
01.2017 - 01.2018
Master of Business Administration (MBA) -
University College Sedaya International
Bachelor in Human Resource Development -
Universiti Putra Malaysia