Zhane Seymour
Pōkeno,Akl
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Air New Zealand Mt Cook
Napier
02.2023 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes for all passengers.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Provided assistance to disabled passengers when necessary.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Adhered to company policies regarding security measures and protocol at all times.
General Engineer Apprentice
MHM Automation
Woolwhich Road , Hastings
02.2022 - 01.2023
- Assisted with product testing, requiring hands-on applications.
- Implement safety plans and operational scenarios.
- Performed fabrication process reviews to streamline production techniques and methods for proposed items.
- Made steel form parts using various cutting equipment and welded part together per specifications.
- Read and followed blueprints and weld diagrams.
- Used jigs, fixtures and tools for assembly of parts and components.
- Produced work using appropriate welding techniques, metallurgy knowledge and engineering requirements.
- Studied technical documentation to determine project specifications and determine correct welding techniques.
Workshop Labourer
McLaren Smart Processing
Manchester Street , Hastings
10.2021 - 12.2021
- Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Used power tools to grind, sand and polish metals, plastics and wood products.
- Verified product quality by checking products for accuracy and completing necessary adjustments.
- Repaired workplace equipment when needed and inspected it for damage after every shift.
- Performed tests and inspections on final products to check quality.
- Operated heavy machinery to prepare metal products according to customer specifications.
General Manager
Chans Chop house/ Maina
Havelock North, Havelock North
09.2020 - 03.2021
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Trained and empowered employees to achieve key performance indicators.
- Developed service and sales strategies to improve retention and revenue.
- Trained employees on duties, policies and procedures.
- Welcomed customers to property and offered immediate assistance with needs.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Assisted guests by promptly handling conflicts, requests and concerns.
- Handled alcohol service for guests over age of 18
General Manager
Lakeland house Restaurant
Turangi, Turangi
01.2019 - 07.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Real Estate Certificate
Toi Ohomai
Rotorua11.2021
Engineering (Pre-Engineering)
New Zealand School of Welding
Rotorua07.2021
High School Diploma -
St Peters School Cambridge
Cambridge11.2014
Some College (No Degree) - General Engineering
ATNZ
Hawkes BaySkills
- Testing Best Practices
- Active Listening
- Willingness to Learn
- Problem-Solving
- Engineering Documentation
- Interpersonal Communication
- Time Management
- Manufacturing Processes
- Technical Drawings
- High-Volume Dining
- Effective Customer Upselling
- Customer-Oriented
- Flexible and Adaptable
- Gantry certification
- Forklift license
- Current first aid certification
Timeline
Flight Attendant
Air New Zealand Mt Cook
02.2023 - Current
General Engineer Apprentice
MHM Automation
02.2022 - 01.2023
Workshop Labourer
McLaren Smart Processing
10.2021 - 12.2021
General Manager
Chans Chop house/ Maina
09.2020 - 03.2021
General Manager
Lakeland house Restaurant
01.2019 - 07.2020
Real Estate Certificate
Toi Ohomai
Engineering (Pre-Engineering)
New Zealand School of Welding
High School Diploma -
St Peters School Cambridge
Some College (No Degree) - General Engineering
ATNZ