ERIKA JIANG
Mt Eden
Summary
Business Professional with 8+years of experience in sales & marketing and new business development. Strong ability to develop new clients and maintain existing customers. Bilingual executive assistant fluent in Mandarin and English.
Overview
13
13
years of professional experience
Work History
Account Manger
HANDLES PLUS
2023.04 - 2025.09
- Negotiated contracts and pricing to maximize profitability while maintaining client satisfaction.
- Managed B2B client accounts within the construction company and any users, including developers, contractors, homeowners, and architects.
- Maintained long-term relationships with key accounts by providing reliable product supply, technical support, and after-sales service.
- Monitored market trends and competitor activity to identify new business opportunities, and strengthen client offerings.
- Resolved on-site product issues, and ensured compliance with industry standards and client expectations.
- Analyzed market trends and competitor activities to inform strategic decision-making and improve positioning.
Sales Representative
HANDLES PLUS
2020.06 - 2023.03
- Delivered 33.33% growth in sales compared to the previous year. Exceeded monthly and quarterly sales targets, contributing to overall team revenue growth.
- Conducted site visits and client meetings to understand project needs, and recommend appropriate products or technical solutions.
- Expanded customer base through cold calling, networking, and relationship building.
- Identified new business opportunities through market research, cold calling, and participation in industry events, or onsite.
- Leveraged CRM software to track sales activities and client interactions effectively.
Marketing Assistant
KIZCLUB
2018.01 - 2020.06
- Assisted in creating engaging content for social media platforms to drive audience engagement.
- Photographer
- Building and maintaining strong, long-lasting customer relationships.
- Advertising Writer & Proposal Personnel
- Developed and executed marketing campaigns across multiple channels to enhance brand visibility.
Marketing & Sales Support
L.seven
2016.01 - 2017.01
- Social Media Marketing and Operation
- Client communication.
- Event Planning.
Store Manager
DOMINOS PIZZA
2013.01 - 2015.01
Education
Bachelor - Marketing
WHITIREIA NEW ZEALAND
Auckland, NZ2019-10
Skills
- Client Relationship Management
- Sales Forecasting & Reporting
- Negotiation & Conflict Resolution
- Excellent Communication & Presentation Skills
- Teamwork and collaboration
- Strategic Account Planning
Languages
English
Chinese
Timeline
Account Manger
HANDLES PLUS
2023.04 - 2025.09
Sales Representative
HANDLES PLUS
2020.06 - 2023.03
Marketing Assistant
KIZCLUB
2018.01 - 2020.06
Marketing & Sales Support
L.seven
2016.01 - 2017.01
Store Manager
DOMINOS PIZZA
2013.01 - 2015.01
Bachelor - Marketing
WHITIREIA NEW ZEALAND