Zhixin Zhou
Auckland,Milford
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Manager
AAI Interior Design
Te Atatu, Auckland
02.2023 - Current
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Identified and developed new markets for products or services.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
- Achieved company growth and brand development through market expansion and sales.
Key Account Manager
Bindon Desgin Group
North Shore, Auckland
11.2010 - Current
- Project establishment: I have set up numerous design projects for units and dream homes ranging from low costs through to over $10 million.
- Customer Retention: Retention rates for my base of clients is exceptionally high throughout New Zealand and China. I have created a network of successful business people who can act as a source of future contracts.
- Communication skills: While English is my second language, I have good interpersonal skills to establish excellent working relationships and trust between our company and clients, both new and old.
- Generating new clients: I successfully managed the sales process and generated new clients and streams of income, both in NZ and internationally.
- International Business planning and implementation: I created and implemented plans for establishing international relationships and projects, including advertising for public relations with Chinese associates.
VIP Manager
China MinSheng Banking Corp.Ltd
Luo Hu, Shenzhen
02.1998 - 08.2007
- Client Manager: As a client Manager, I was responsible for over 200 clients.
- Marketing: I developed market strategies to increase customers through different channels, such as holding free golf lessons, planting trees activity etc.
- Sales: Achieved sales goals under increasing customer demands.
- Product development: Increased our banking
Education
MBA - International Business
AIS ST HELENS, Auckland
Auckland, NZ09-2009
Bachelor of Science - Business English
Shenzhen University
Shenzhen China09-2005
Skills
- I speak fluently in English, Mandarin and Cantonese
- I have good communication and customer service skills,networking, negotiating with clients to ensure the right outcome, establishing rapport and trust
- Ability to establish projects and match resources to requirements
Certification
1. 2014: Sailing certification by Penny Whiting
2. 2013-15: Mind Power course by Robin Banks
3. 2013-14: Golf coaching and courses
4. 2012: Wine tasty certification by Bob Campbell
Custom
1. Excellence award in Ballroom dancing competition
2. Top three in our bank-wide badminton competition
Timeline
Sales Manager
AAI Interior Design
02.2023 - Current
Key Account Manager
Bindon Desgin Group
11.2010 - Current
VIP Manager
China MinSheng Banking Corp.Ltd
02.1998 - 08.2007
MBA - International Business
AIS ST HELENS, Auckland
Bachelor of Science - Business English
Shenzhen University
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