Zhongying Yao
Christchurch
Summary
Experienced with retail assistance, focusing on efficient store operations and customer satisfaction. Uses organisational skills and effective communication for smooth daily functions and team coordination. Track record of maintaining accurate inventory systems and fostering collaborative work environment.
Overview
7
7
years of professional experience
Work History
Early Childhood Teacher
01.2021 - Current
- Studied and practiced my personal skills in early childhood education
- Provided safe and healthy environment for children
- Developed communication skills with tamariki, kaiako and whānau
- Enjoyed taking on new challenges and fostering creativity with tamariki
- Practised leadership skill in room leadership role for over 6 months
Shop Assistance
MetroMart
08.2020 - 06.2022
- Prioritised high standard of customer service
- Ensured stock is processed, loaded, and displayed efficiently
- Handled daily operations of the shop throughout and hired and trained new staff
- Supervise, inform and support the shop
Security Officer
Armourguard
03.2019 - 07.2019
- Work in partnership with our customers to build long term relationships
- Took responsibility for our actions and the success of the company and have the courage to express and share concerns, and support workmates to express their opinions
- Had a flexible approach and encouraged continuous improvement
- And set clear goals, measured our performance, be open to feedback
Volunteer
SPCA
03.2018 - 03.2019
- Assist in cat care, cleaning and food top-up at the shelter
- Ability to interact with animals safely and knowledge for animals with different motion and behaviours
- Provide a long term commitment and visit on a weekly basis
Education
Bachelor of Science - Statistics & Economics
UC
12.2018
Graduate Diploma - ECE
NZTC
12.2021
Skills
- Interpersonal Skills
- Communication Skills
- Teamwork Skills
- Problem Solving Skills
- Reflection Skills
- Stock control
- Customer service
- Time management
- Decision-making
- Relationship building
- Document management
- Staff training and development
Languages
Chinese
Native or Bilingual
English
Full Professional
Interests
- Drawing and Painting
- Swimming
- Gym Workouts
- Baking
- Camping
- Volunteer Work
Timeline
Early Childhood Teacher
01.2021 - Current
Shop Assistance
MetroMart
08.2020 - 06.2022
Security Officer
Armourguard
03.2019 - 07.2019
Volunteer
SPCA
03.2018 - 03.2019
Graduate Diploma - ECE
NZTC
Bachelor of Science - Statistics & Economics
UC
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