Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Zhuoyu Du

Auckland,AUK
Zhuoyu Du

Summary

Excellently managed time, resolving issues swiftly, and enhanced customer satisfaction.

Skilled in using accounting software and conflict resolution, consistently fostering positive experiences and boosting repeat business.

Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing, and adaptable team player.

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

1
year of professional experience

Work History

Fashion World Limited

Sales
11.2021 - 01.2022

Job overview

  • Boosted sales performance by providing efficient support and guidance to the sales team.
  • Enhanced sales performance through continuous sales training and skill enhancement as professional phone salesperson.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Oversaw, implemented and monitored sales and marketing activities to achieve sales goals.

Oxygen Entertainment

Cashier
04.2021 - 08.2021

Job overview

  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

New Zealand Tertiary College
Auckland

Graduate Diploma from Early Childhood Education
10.2024

The University of Auckland
Auckland

BBA from Accounting And Finance
05.2023

Skills

  • Time Management Skills
  • Sales Expertise
  • Issue Resolution
  • Product and Service Sales
  • Accounting Software
  • Sales growth
  • Retail sales
  • Conflict Resolution
  • Customer Relations

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Korean
Elementary
Maori
Elementary

Timeline

Sales

Fashion World Limited
11.2021 - 01.2022

Cashier

Oxygen Entertainment
04.2021 - 08.2021

New Zealand Tertiary College

Graduate Diploma from Early Childhood Education

The University of Auckland

BBA from Accounting And Finance
Zhuoyu Du