Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zianna Opai

AUCKLAND,AUK

Summary

Motivated Hospitality Student with practical knowledge in customer service, food preparation, and workplace safety. Demonstrated reliability, adaptability, and a willingness to learn through comprehensive studies in hospitality. Committed to delivering exceptional service in various entry-level roles across hospitality, retail, and customer service sectors.

Overview

1
1
year of post-secondary education
2027
2027
years of professional experience

Work History

Volunteer

community
09.2026 - Current
  • Assisted with setting up and preparing tables and service areas.
  • Helped prepare and serve food and beverages.
  • Welcomed customers and provided friendly customer service.
  • Cleared and reset tables following hospitality procedures.
  • Maintained clean and organised work areas.
  • Followed food safety and hygiene practices.
  • Worked cooperatively with others to complete tasks efficiently.
  • Assisted with cleaning up after service.
  • Communicated respectfully with customers, staff and other volunteers.
  • Adapted to different tasks and helped wherever needed.

Student Café Worker

MSL Training
01.2026 - 09.2026

I can offer my employer a positive attitude, strong work ethic and willingness to learn. I am friendly, reliable and adaptable, and I work well both independently and as part of a team. I can provide good customer service, follow workplace procedures, handle tasks responsibly and maintain a clean and organised work environment.

I am willing to take on different responsibilities, learn new skills and help my team wherever needed. I will always aim to be respectful towards customers and coworkers and represent the business in a professional manner.

babysitting

family & friends

  • Supervised children and ensured their safety and wellbeing.
  • Prepared meals and snacks according to their needs.
  • Helped children with daily routines, activities and entertainment.
  • Maintained a clean and safe environment.
  • Used patience, communication and responsibility when caring for children.
  • Managed different situations calmly and responsibly.
  • Followed parents’ instructions and routines.
  • Developed strong time-management, organisation and problem-solving skills.

Education

Level 2-3 - Course

Msl Training
01.2026 - 09.2026

Skills

  • Food preparation
  • Food safety and hygiene
  • Order management
  • Till and cash handling
  • Table setting and clearing
  • Customer service
  • Working under pressure
  • Following instructions and procedures
  • Workplace organization
  • Time management
  • Adaptability and flexibility
  • Problem-solving
  • Teamwork and cooperation
  • Attention to detail
  • Ability to work independently
  • Willingness to learn
  • Reliable and responsible
  • Communication skills
  • Positive attitude
  • Positive attitude

Timeline

Volunteer

community
09.2026 - Current

Student Café Worker

MSL Training
01.2026 - 09.2026

Level 2-3 - Course

Msl Training
01.2026 - 09.2026

babysitting

family & friends
Zianna Opai