Zihadul Islam
Hamilton,Waikato
Summary
Dynamic professional with proven expertise in stock management and upselling strategies, honed at SHOPNO and BFC. Excelled in building positive customer relationships and leveraging product knowledge for personalized recommendations. Achieved significant improvements in customer satisfaction and sales efficiency through adept loss prevention awareness, and technician support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
BFC
08.2023 - 11.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Shop Assistant
Shopno
01.2023 - 07.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
Bachelor Of Computer Science - Computer And Information Sciences
University of Waikato
HamiltonSkills
- Ability to work under pressure during peak hours
- Providing personalized recommendations based on customer needs
- Upselling strategies
- Technician support
- Loss prevention awareness
- Sales trends
- Knowledge of product features and benefits
Certification
PROFESSIONAL MICROSOFT OFFICE WITH EXCEL
Additional Information
.Assisting in a family business
.Class representative or club leadership
- Running a small online store or social media
- Organizing personal events
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Cashier
BFC
08.2023 - 11.2023
Shop Assistant
Shopno
01.2023 - 07.2023
Bachelor Of Computer Science - Computer And Information Sciences
University of Waikato
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