Zihao Lin

• Develop new opportunities from the existing database through cold calling and by greeting walk-in customers, fostering strong relationships
• Maintain accurate records of all existing customers and prospects daily, encouraging repeat business
• Conduct consultations with customers regarding their new car needs, presenting desired products in a professional manner
• Negotiate effectively with customers to close sales
• Follow up and oversee the order process, ensuring fulfillment of all commitments from the initial sale through to after-sales service

•Daily translation for the Director to clients and stakeholders. •Weekly invoicing using provided platform by the stakeholders and

creating monthly revenue reports for the Director. •Managing accounts payable for cost of materials.

•Pre-start meeting with the site supervisor and client, understanding customer needs and demands.

•Quantity survey and variation during the pre-start meeting to avoid unnecessary waste.

•Using MS Excel to manage jobs, Invoices, cost of materials, etc, report directly to Director.

•Work as a carpenter, executing jobs given by Kainga Ora.

• Managing shop inventories, stock-take, ordering stock based on predicted sales, and account settlement every day before shop closing
• Greeted customers with a friendly and helpful attitude
• Handled window displays and changed them for each season and offered ideas to increase product appeal
• Using MS Excel and word to summarize weekly reports and sales targets each week, report to Regional Manager
• Answering customers' inquiries and provided customers with relevant information and suggestions in an enthusiastic and professional manner
• Meeting with Sales Representative each month to discuss current promotions and sales trends

• Assisted department manager ordering chill food product through SAP system
• Handled inventories receivable and invoicing
• Assisted shop displays with promotion each week
• Continually served as a helpful and enthusiastic assistant to satisfying customers' needs
• Ensure product's freshness following food safety guidelines: stock-take, temperature control
• Worked well with other employees to ensure smooth processes