Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Accomplishments
Maldives Outstanding Volunteer Award
Timeline
Work Availability
Generic
Zijian Feng

Zijian Feng

Wellington,WGN

Summary

Experienced in developing and implementing sustainable strategies in each aspects constantly as a real job applicant with a strong background in destination management, customer service, and tourism marketing. Despite my skill to manage tourism projects to enhance each stakeholders interest. In fact, operate a crossfunctional teams indispensable is promoting cultural, environmental sustainability together with each industry efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

Katherine Mansfield House
08.2024 - Current
  • Helped with prep, set up, and breakdown of community and public events
  • Guided customers in exploring the narrative behind Katherine Mansfield's works
  • Collaborate with destination management organizations to understand customers' questions and offer solutions
  • Developed and implemented a customer service survey that identified customer service issues and allowed for quick resolution of customer complaints

Christmas Lunch Volunteer

Aro Valley Community
12.2023 - 12.2023
  • Collaborated with other volunteers to create a positive work environment to service with homeless people
  • Participated in team-building exercises to strengthen relationships among volunteers
  • Helped with prep, set up, and breakdown of community and public events

Volunteer Covid-19 residential management and citizens service

Shunde Biguiyuan Hospital Community Healthcare Center
07.2022 - 10.2022
  • Use an acceptable attitude to arrange an process for residence forward take a nucleic acid testing actively
  • Make safety procedures to ensure people's safety, especially arranging special needs for elders and children
  • Gained experience in effectively communicating and orchestrating the necessary actions

Volunteer in Maldives

Thoddo Environment Club
02.2019 - 02.2019
  • Provided assistance to staff in the daily operations of the organization
  • Greeted guests and offered assistance in finding specific departments or personnel
  • Create a positive act to preserve the environment of the beach and harbor
  • Try to strengthen the local culture and understand each value
  • Operate each of the processes to help the locals complete agriculture field work

Education

Bachelor of Commerce - tourism management

Victoria University of Wellington
02.2026

Skills

  • Adaptability
  • Communication Skills
  • Problem-Solving
  • Leadership Skills
  • Fast Learner
  • Creativity
  • Time Management
  • Cultural Awareness
  • Teamwork and Collaboration

Certification

Volunteer Award, An honorable award related to my honest and capable skills in arranging a series of processes to protect the ecosystem in Maldives 2019.

Languages

Cantonese
Bilingual or Proficient (C2)
English
Advanced (C1)
Mandarin
Bilingual or Proficient (C2)

References

The leader noticed my capable attitude to share fabulous stories with customers from different countries. In this case, that is getting more valuable to stimulate New Zealand Culture around the world. At the same time, based on my crisis management being excellent, the leader immediately wrote a recommendation letter for myself.Recommendation Letter of Katherine Mansfield House

Accomplishments

  • Achieved the quality to protect and deter the environmental pollution act through effectively helping with local citizens.
  • Resolved climate change issue and clean the beach.

Maldives Outstanding Volunteer Award

This awards is relating about the environmental and economic sustainability in the  future. Adopt an efficient act in terms of resolve the crisis. At the same time is a way to promote and respect people's demands. Devote an act only as an accessible to tackle each unpredictable problem as well.

Timeline

Volunteer

Katherine Mansfield House
08.2024 - Current

Christmas Lunch Volunteer

Aro Valley Community
12.2023 - 12.2023

Volunteer Covid-19 residential management and citizens service

Shunde Biguiyuan Hospital Community Healthcare Center
07.2022 - 10.2022

Volunteer in Maldives

Thoddo Environment Club
02.2019 - 02.2019

Bachelor of Commerce - tourism management

Victoria University of Wellington

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Zijian Feng