Zion Mane
Auckland,AUK
Summary
PERSONAL PROFILE
I'm versatile and hard-working, I take great pride in the fact that my work is done at the best of my abilities. I do everything with a ‘blue collar work ethic' to achieve excellence. I am a young ambitious individual looking to leave my mark on all ventures I go through.
Overview
7
7
years of professional experience
Work History
Security Guard
Wings Security
02.2022 - Current
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Event Staff Team Member
Red Badge Security
10.2016 - 02.2022
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Implemented event protocols to maintain safety and security of all attendees.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Reported any damage or maintenance issues to manager.
Salesperson/ Technician
Harvey Norman
12.2019 - 07.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Located merchandise across various stores to address customer needs.
Customer Service Representative
BP Connect
01.2019 - 12.2019
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Warehouse Hand
Life Health Foods NZ
01.2017 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Picked and packed order items.
Education
Level 5 Diploma of Sports Management - Exercise Prescription
Zealand Institute of Sport
Auckland08.2019
Level 6 Diploma of Sports Management and - Exercise Prescription
New Zealand Institute of Sport
Auckland08.2020
Skills
- Good Communication Skills
- Excellent Computer Skills
- Able to Adapt to Different Situations
- Tenacious
- Leadership Skills
- Keen Observer
- Reliability
- Punctuality
Timeline
Security Guard
Wings Security
02.2022 - Current
Salesperson/ Technician
Harvey Norman
12.2019 - 07.2021
Customer Service Representative
BP Connect
01.2019 - 12.2019
Warehouse Hand
Life Health Foods NZ
01.2017 - 02.2018
Event Staff Team Member
Red Badge Security
10.2016 - 02.2022
Level 5 Diploma of Sports Management - Exercise Prescription
Zealand Institute of Sport
Level 6 Diploma of Sports Management and - Exercise Prescription
New Zealand Institute of Sport
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