- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in various sports activities for physical activities and personal growth
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Video Game Design
- Youth mentor, providing guidance and support to empower the next generation of leaders
Zion Divine Mathews
Wellington
Summary
Versatile and dynamic, with a proven track record at Hutt City Council, I excel in event coordination and customer service. Demonstrated expertise in multitasking and fostering relationships, I significantly enhanced operational efficiency and customer satisfaction. Skilled in project assistance and recordkeeping, my approach has consistently exceeded expectations, achieving milestones with precision.
Overview
3
3
years of professional experience
Work History
Coordinator Event Planner/Liberian
Hutt City Council
01.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Customer Service Cashier
McDonald's Restaurant
01.2022 - 01.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
No Degree -
Saint Patrick's College
Silverstream, NZ08-2021
Skills
- Customer service
- Multitasking and organization
- Decision-making
- Work Planning and Prioritization
- Relationship building
- Recordkeeping
- Project assistance
- Event coordination
Interests
Timeline
Coordinator Event Planner/Liberian
Hutt City Council
01.2023 - Current
Customer Service Cashier
McDonald's Restaurant
01.2022 - 01.2023
No Degree -
Saint Patrick's College
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