Ziqi Yang
Auckland,AUK
Summary
Creative Master of Management (International Business) from the University of Auckland, adept in leveraging Tableau to develop innovative solutions that quickly engage customers. Excel in synthesising complex data into actionable insights, enhancing user experiences and operational efficiencies. A natural talent for communication and relationship-building, skilled in crafting strategies that align with client needs and stakeholder expectations.
Overview
2
2
years of professional experience
Work History
Editorial Department Intern
"Tourism Critiques: Practice and Theory" Journal
08.2022 - 04.2023
- Utilised business intelligence tools, like Excel, to create visual reports that simplified complex editorial and financial data for stakeholders, improving transparency and operational efficiency.
- Engaged with internal and external stakeholders to refine data collection and analysis procedures, ensuring data integrity and alignment with the journal’s strategic objectives.
- Collaborated closely with cross-functional teams to support the editorial lifecycle, improving efficiency and accuracy in publication outputs.
Reception Intern
The Ritz-Carlton Hotel Beijing, Financial Street
03.2021 - 08.2021
- Mastered the hotel’s OPERA information system, utilising its comprehensive data capabilities to monitor and enhance guest service operations.
- Analysed guest interaction data to identify patterns and insights, facilitating the development of targeted service improvement strategies that significantly increased guest satisfaction.
- Awarded first place among UPSELL performance interns.
Education
Master of Management - International Business
The University of Auckland
Auckland, NZ05.2025
Bachelor of Management - Hospitality Management (All English Class)
Beijing Union University
Beijing, China07.2023
Skills
- Tableau
- Data Analysis
- Creativity and Innovation
- Cross-functional Team Coordination
- Outstanding communication skills
- Marketing knowledge
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Editorial Department Intern
"Tourism Critiques: Practice and Theory" Journal
08.2022 - 04.2023
Reception Intern
The Ritz-Carlton Hotel Beijing, Financial Street
03.2021 - 08.2021
Master of Management - International Business
The University of Auckland
Bachelor of Management - Hospitality Management (All English Class)
Beijing Union University
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