ZIQING GAO
Auckland,New Zealand
Summary
Hardworking and reliable employee with strong ability and rich work experience in supporting areas (HR, Admin and Finance).
Highly organized, proactive and punctual with team-oriented mentality.
Overview
18
18
years of professional experience
Work History
Office Manager
CZ HOMES LTD
Rosedale, Auckland
06.2023 - 02.2025
- Developed and implemented office policies and procedures.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Assisted in recruiting, onboarding and training new employees.
- Administered payroll and maintained proper documentation of employee personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Resolved customer inquiries and complaints requiring management-level escalation.
Office Administrator
CZ HOMES LTD
Rosedale, Auckland
11.2022 - 06.2023
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Provided HR administrative assistance to directors.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Provided assistance with special projects as assigned by team members.
Account Receivable Manager
Ironsource
Beijing, China
01.2021 - 07.2022
- Monitored credit records and financial data of clients to ascertain the level of risk involved for extending credit.
- Supervised and assist bookkeepers and account managers with monthly invoice issuing process.
- Collected the accounts receivable and reported to the HQ on a regular basic.
- Worked closely with both account managers and clients to reconcile accounts and oversee payment negotiation.
- Promoted high customer satisfaction by resolving problems regarding invoices and bills with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Office Manager
Ironsource
Beijing, China
06.2020 - 12.2020
- Managed, scheduled and coordinated office functions and activities for employees.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Managed office inventory and placed new supply orders.
- Business travel itinerary booking for GM and the staff of company.
- Assisted HR team with new employees onboarding process and arranging/preparing company outings and events.
Secretary
China International Capital Corporation Limited
Beijing, China
07.2017 - 11.2018
- Assisted with answering phones, filing paperwork, entering data and to support operations department.
- Managed MD and staff calendars and coordinated travel, meeting and hotel accommodations.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted Office Manager with preparing and supporting company events such as annual sports meeting, annual party, signing ceremonies and CICC Forum.
Team Secretary
Temasek Holdings
Beijing, China
03.2016 - 08.2016
- Coordinated and arranged business trips such as booking tickets, accommodation, transport and other logistics when necessary.
- Coordinated both internal and external meetings and arrange logistics when necessary.
- Processed claims and payments in line with company policy on a timely manner.
HR Supervisor
EBOHR(SHEN ZHEN) Co. LTD Beijing Office
Beijing, China
03.2013 - 02.2016
- Take a leading role in formulating and outlining company human resource policies and management reform programs.
HR and Admin Senior Specialist
WOMAI.COM OF COFCO
Beijing, China
10.2009 - 03.2013
- Provided essential support to address individual HR needs of employees.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Recruitment support.
Department Assistant
Guancheng Zhengye Real Estate Development Co., ltd
Beijing, China
04.2007 - 09.2009
- Responsible for departmental HR & Admin work.
Education
PGD in Business(HR Management)
Massey University
Auckland New Zealand02.2020
Bachelor of Arts - Advertising
Capital University of Economics And Business
Beijing China07.2006
Skills
- Friendly, positive attitude
- Communication
- Customer service
- Problem-solving skills
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Korean
Elementary
Strength
- Quick Learner
- Organized
- Driven and Proactive
- Committed
- Conscientious
- Caring
Interests
- Reading
- Travel with family or friends
- Self improvement
Timeline
Office Manager
CZ HOMES LTD
06.2023 - 02.2025
Office Administrator
CZ HOMES LTD
11.2022 - 06.2023
Account Receivable Manager
Ironsource
01.2021 - 07.2022
Office Manager
Ironsource
06.2020 - 12.2020
Secretary
China International Capital Corporation Limited
07.2017 - 11.2018
Team Secretary
Temasek Holdings
03.2016 - 08.2016
HR Supervisor
EBOHR(SHEN ZHEN) Co. LTD Beijing Office
03.2013 - 02.2016
HR and Admin Senior Specialist
WOMAI.COM OF COFCO
10.2009 - 03.2013
Department Assistant
Guancheng Zhengye Real Estate Development Co., ltd
04.2007 - 09.2009
PGD in Business(HR Management)
Massey University
Bachelor of Arts - Advertising
Capital University of Economics And Business
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