Zi Yi Tang
Wellington
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive a strong desire to excel in any role. Prepared to leverage expertise and enthusiasm to make a meaningful impact within the organization.
Overview
6
6
years of professional experience
Work History
Business Immigration Specialist
Ministry of Business Innovation & Employment
11.2022 - Current
- Analytical/Problem Solving – Group documents according to each source of income. Analyse documents for their credibility and ability to explain how applicants legally earned their funds in accordance with anti-money laundering laws.
- Critical thinking – Rationalise and evaluate the evidence to arrive at a reasonable conclusion as to whether the visa application criteria are met.
- Customer service – Provide regular updates to clients so that they know which stage their visa application is at.
- Clear and concise communication with clients why I need certain documents in my Request for Information (RFI) to reduce misunderstandings.
- Strong computer skills in Word, PowerPoint, Excel skills in PivotTables, data analysis, formulas such as: SUM, IFS, XLOOKUP.
- Excellent Writing skills with strong grammar and attention to detail
- Records Management/Data Entry: Update records, information and particulars of people in the CRM
- Resilience and Adaptability: Manage changing workload and prioritise cases or tasks when necessary
- Streamlined case processing procedures to enhance efficiency and reduce turnaround times.
- Evaluated immigration applications for compliance with regulations and policies.
Immigration Officer
Ministry of Business Innovation & Employment
03.2020 - 11.2022
- Strong Excel skills – I created two Excel calculators. The first calculated hourly rate per hour based on inputs entered by the user. The second was for calculating visa expiry dates based on passport expiry and months of stay/travel allowed.
- Analytical - Interviewed applicants about their job scope and tasks and analysed the information in real-time to assess if the answers matched the ANZSCO job scope holistically.
- Problem Solving – Anticipated risks and identified key missing information to make an informed assessment
- Interview skills - Conducted interviews to assess eligibility and resolve discrepancies in documentation.
- Team player: I collaborated with my team to create tutorial sessions that simplified the complex procedures to complete assigned tasks on a new platform.
- Knowledge Sharing: I created a Risk Assessment manual that enhanced staff understanding of risk in the complex Risk User Interface and address learning gaps.
Education
Bachelor of Arts - Economics, Politics
University of Auckland
Auckland, AUK01.2019
Skills
- Effective time management
- Critical analysis
- Creative problem resolution
- Effective interviewing techniques
- Analytical decision making
- Adaptability to change
- Verbal and written communication
- Collaboration and teamwork
Languages
English
Native or Bilingual
Chinese
Professional Working
Timeline
Business Immigration Specialist
Ministry of Business Innovation & Employment
11.2022 - Current
Immigration Officer
Ministry of Business Innovation & Employment
03.2020 - 11.2022
Bachelor of Arts - Economics, Politics
University of Auckland
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