Zoe Albrecht
Te Horo
Summary
Dynamic and dedicated professional with a strong work ethic and customer service expertise. Proven ability to multitask and maintain attention to detail while delivering exceptional guest experiences. Skilled in payment processing and team collaboration, consistently contributing to a positive environment and enhancing customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Front of House Employee
Ambiance Cafe
Hairdressing Apprentice
O’range Hairdressing
Apprentice Hairdresser
Bedlam Hair Design & Bliss Day Spa
11.2023 - Current
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Safeguarded client confidentiality by keeping accurate records of treatments performed while maintaining privacy protocols.
- Demonstrated adaptability by quickly learning new products introduced into salon offerings.
- Gained proficiency in various coloring techniques, including balayage, ombre, highlights, and lowlights.
- Delivered outstanding results under pressure during peak hours while maintaining composure.
- Helped customers select styles for special events such as prom and formal dances.
- Enhanced client satisfaction by providing high-quality haircuts, color services, and styling techniques.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Used social media platforms to promote salon and services.
Babysitter
Melina Chan
01.2020 - 01.2021
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Education
Kapiti College
Kapiti2022
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Team collaboration
- Multitasking and organization
- Phone etiquette
- Professional appearance
- Attention to detail
- Basic math
- Up-selling strategies
- Greeting guests
- Payment processing
Hobbies
In my spare time I love to spend with our dogs taking them out for walks along the beach and river. Spending most of my spare time on our life style block in te horo with all of our anaimals
Timeline
Apprentice Hairdresser
Bedlam Hair Design & Bliss Day Spa
11.2023 - Current
Babysitter
Melina Chan
01.2020 - 01.2021
Front of House Employee
Ambiance Cafe
Hairdressing Apprentice
O’range Hairdressing
Kapiti College
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