Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Zoe Barson

Zoe Barson

Christchurch,New Zealand

Summary

Hello, my name is Zoe Barson and I am 19 years of age. I would describe myself as hardworking, enthusiastic, observant, vivacious, and ambitious. I enjoy meeting new people and working well with others. I started to realize i had these values from the early age of 11 years old when i created my own business cleaning for others and helping them with looking after their homes. From a very early age i know that the best thing for me is to explore new things and give it everything I've got and a smile :)

I have had many experience with early childhood care, hospitality, retail and bartending.

Overview

1
1
year of professional experience

Work History

Hospitality Worker

Eruption Brewery
Lyttleton, Christchurch
11.2023 - Current
  • Bartending and waitressing.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.

Camp Counselor

Camp Coleman
Cleveland, Goergia
05.2024 - 08.2024
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Established and built relationships with campers to ease fears in new environment.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.

The Colombo Bookstore

Christchurch, New Zealand
December 2021, June 2022
  • At the bookshop, I would be behind the counter, serving customers.
  • Provided product information and answered customer questions.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards

Diamond Harbour Eatery and Bar

Christchurch, New Zealand
  • Waitressing/ bar work ( first taste of hospitality)
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Assisted in seating guests and ensuring they were comfortable.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Provided drink suggestions to customers based on their preferences.

Trade aid

Christchurch, New Zealand
October 2020, February 2022
  • Was my first part-time job
  • I worked behind the desk serving customers and answering the phone
  • Conducted demonstrations of products to customers in retail stores.
  • Determined optimal shelf positioning for featured items in retail stores.
  • I provided customer service support for retail sales of products.
  • Maintained up-to-date knowledge about current trends in the retail sector.
  • I really enjoyed this job; it gave me a better understanding of fair trade and the making of products from other countries.

Education

Yr. 13 NCEA level 3 -

Rudolf Steiner School
Christchurch, New Zealand
12-2023

Skills

  • Customer service
  • Highly motivated
  • Creativity
  • Ability to work under pressure
  • Ability to work in a team
  • Healthy Communication
  • Effective time management
  • Fast learner
  • Ability to multitask
  • Payment Processing
  • Telephone Etiquette
  • Observational skills
  • Child development knowledge
  • Positive Reinforcement
  • Early Childhood Education
  • Food Service
  • Beverage Preparation
  • Menu knowledge

References

References available upon request.

Timeline

Camp Counselor

Camp Coleman
05.2024 - 08.2024

Hospitality Worker

Eruption Brewery
11.2023 - Current

The Colombo Bookstore

Christchurch, New Zealand

Diamond Harbour Eatery and Bar

Christchurch, New Zealand

Trade aid

Christchurch, New Zealand

Yr. 13 NCEA level 3 -

Rudolf Steiner School

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Zoe Barson