Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZOE BOYES

Administration Assistant
PERTH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Administration Support Scheduler

Tasc Digital Control Systems
01.2024
  • Schedule and manage all work orders in Levesys system, ensuring proper job creation and planning
  • Used Microsoft excel to keep track of client ID database
  • Create purchase orders for parts and services performed by workers, and kept accurate record of lead times
  • Scheduled in 3-month, 6 month and 12-month maintenance, based on client contracts
  • Ensured that all insurances were up to date
  • Made sure that all technicians training certificates were up to date, and schedule in for them to re-new them if needed
  • Kept close contact with field technicians to know when they finished a job, where they were going next and addressed any issues which they may come across
  • Updated clients with dates and times when work orders will be completed
  • Uploaded completed job confirmations into system so invoices could be written up
  • Built strong community relations with clients and vendors.

Assistant Manager

Palace Hotel Kalgoorlie
5 2023 - 11.2023
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Mentored team members to enhance professional development and accountability in workplace
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Created employee schedules to align coverage with forecasted demands
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Administrative Officer

Five Star Security And Electrical
04.2022 - 05.2023
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
  • Updated reports, managed accounts, and generated reports for company database
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Executed record filing system to improve document organization and management
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Education

Year 10 Graduate -

Cannington Community College

Skills

  • Document Management
  • Schedule Management
  • Schedule Coordination
  • Order Processing
  • Advanced Microsoft and Excel Knowledge
  • Data Entry
  • Problem-Solving
  • Customer Service
  • Staff Coordination
  • Client Relations
  • Insurance Verification
  • Task Prioritization
  • Xero

Timeline

Administration Support Scheduler

Tasc Digital Control Systems
01.2024

Administrative Officer

Five Star Security And Electrical
04.2022 - 05.2023

Assistant Manager

Palace Hotel Kalgoorlie
5 2023 - 11.2023

Year 10 Graduate -

Cannington Community College

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ZOE BOYESAdministration Assistant