Zoe Creevey
AUCKLAND
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Customer Service Representative
Tahua Group LTD
Takapuna
08.2020 - Current
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to improve service delivery processes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Retail Worker
Ngahuia Group LTD
St Lukes
10.2019 - 06.2020
- Collaborated with team members to restock inventory and manage stock levels.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Greeted customers, identified their needs and provided assistance with product selection.
Customer Service Representative
Ngahuia Group LTD
Takapuna
05.2019 - 10.2019
- Assisted customers with inquiries and provided product information.
Retail Worker
The Warehouse NZ
Henderson
01.2019 - 03.2019
- Assisted customers with product selection and provided personalized recommendations.
- Maintained store presentation and organized merchandise displays effectively.
- Operated point-of-sale system for sales transactions and returns.
Education
Rutherford College
Te Atatu , AucklandSkills
- Customer relationships
- Product knowledge
- Time management
- Teamwork
- Communication Skills
- Organisation Skills
Technical Skills
- Ontempo
- Cody
- Microsoft Outlook, Word, Excel
Timeline
Customer Service Representative
Tahua Group LTD
08.2020 - Current
Retail Worker
Ngahuia Group LTD
10.2019 - 06.2020
Customer Service Representative
Ngahuia Group LTD
05.2019 - 10.2019
Retail Worker
The Warehouse NZ
01.2019 - 03.2019
Rutherford College