Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Customer Service Representative
Tahua Group LTD
Takapuna
2020.08 - Current
Assisted customers with inquiries and provided product information.
Resolved customer complaints through effective communication and problem-solving techniques.
Collaborated with team members to improve service delivery processes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Retail Worker
Ngahuia Group LTD
St Lukes
2019.10 - 2020.06
Collaborated with team members to restock inventory and manage stock levels.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Greeted customers, identified their needs and provided assistance with product selection.
Customer Service Representative
Ngahuia Group LTD
Takapuna
2019.05 - 2019.10
Assisted customers with inquiries and provided product information.
Retail Worker
The Warehouse NZ
Henderson
2019.01 - 2019.03
Assisted customers with product selection and provided personalized recommendations.
Maintained store presentation and organized merchandise displays effectively.
Operated point-of-sale system for sales transactions and returns.