Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Zoe Da Costa

Zoe Da Costa

Blenheim,MBH

Summary

At Cancun Eats, I provided exceptional customer service in a vibrant and fast-paced dining environment. My responsibilities included greeting and seating guests, accurately taking and delivering food and beverage orders, and ensuring a positive and memorable dining experience for all customers. I developed strong communication and multitasking skills, allowing me to manage multiple tables efficiently while maintaining a friendly and approachable demeanor.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Cancun Eats
11.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt 
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
• Taking orders and providing menu recommendations based on customer preferences. • Serving food and beverages promptly and accurately. • Addressing customer inquiries and resolving any issues to ensure satisfaction. • Collaborating with kitchen staff to ensure timely and accurate order preparation. • Processing payments and handling cash transactions. • Maintaining cleanliness and organization of the dining area. • Assisting with opening and closing duties, including setting up and breaking down the dining area.

Waitress

Sagai
08.2023 - 10.2024

As a waitress at Sagai, I was responsible for delivering exceptional customer service in a dynamic dining environment. My role involved taking and serving food and beverage orders, ensuring customer satisfaction, and maintaining the overall ambiance of the restaurant. I worked closely with the kitchen and front-of-house staff to provide a seamless dining experience for guests. My experience at Sagai helped me further refine my communication, multitasking, and problem-solving skills, contributing to a positive and efficient dining environment.

Education

Marlborough Girls' College
Blenheim, MBH

Hoerskool Generaal Hertzog
Mpumalanga South African

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Analytical thinking
  • Good Communication skills
  • Sales
  • Hard working

Certification

  • Communication and Teamwork

Languages

English
Native or Bilingual
Zulu
Native or Bilingual
Afrikaans
Full Professional

Timeline

Waitress

Cancun Eats
11.2023 - Current

Waitress

Sagai
08.2023 - 10.2024

Marlborough Girls' College

Hoerskool Generaal Hertzog
Zoe Da Costa