Zoe Hefferen
Nelson,NSN
Summary
I am organized with great time management, multitasking and scheduling skills. I work well in fast-paced, changing and challenging environments and am dependable in handling operational needs and improving office performance.
Overview
4
4
years of professional experience
Work History
Bartender/Wait Staff Member
The Batch Bar and Restaurant
Stoke, Nelson
10.2023 - Current
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
Front of House Staff Member
Armadillos
Richmond , Nelson
02.2020 - 04.2023
- Trained newly hired top talent to fill key positions and maximize productivity.
- Maintained cleanliness and organization in all front of house areas to uphold brand standards.
- Performed daily opening and closing duties as Front of House Coordinator.
- Greeted and welcomed guests to the front of house area.
Education
High School Diploma -
Garin College
Nelson12-2023
Business Commerce/ Accounting -
NMIT
NelsonSkills
- Problem solving
- Communication
- Computer Literacy
- Attention to detail
- Costumer service
- Interpersonal Communication
References
References available upon request.
Timeline
Bartender/Wait Staff Member
The Batch Bar and Restaurant
10.2023 - Current
Front of House Staff Member
Armadillos
02.2020 - 04.2023
High School Diploma -
Garin College
Business Commerce/ Accounting -
NMIT
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