Zoe Hefferen
Summary
I am a driven individual with knack for customer service and technical problem-solving, and a fast learner. I demonstrate strong communication and teamwork abilities, coupled with solid understanding of basic technical systems. Committed to enhancing my skills and finding my passion.
Overview
2025
2025
years of professional experience
Work history
Front of house
The Batch Bar and Restuarant
Nelson , New Zealand
11.2023 - Current
- Gained experience in all restaurant activities, including waiting, bar and front of house.
- Delivered front of house duties with warm and professional manner.
- Maintained clean and organised front of house area to welcome customers.
Front of house
Armadillos Richmond
Nelson
02.2021 - 07.2023
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Trained new staff
- Maintained efficient service during peak hours by providing cover to back of house.
- Worked in a fast paced environment
Volunteer for Santa Parade Nelson
Nelson city council
Nelson
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Displayed energy and enthusiasm in fast-paced environment.
Education
NCEA Level 2/3 -
Garin College
02.2019 - 12.2023
Bachelor of Accounting and Business
NMIT
Nelson 02.2024 -
Skills
- Customer service
- Time management
- Communication
- Attention to detail
- Teamwork
- Organization
Affiliations
- I enjoy playing sports in my free time, both social and competitive Nteball, Rugby and Rock climbing
- I love going tramping and adventuring with my friends and family
- I like gardening, reading and doing puzzles in my back yard
References
References available upon request.
Timeline
Bachelor of Accounting and Business
NMIT
02.2024 -
Front of house
The Batch Bar and Restuarant
11.2023 - Current
Front of house
Armadillos Richmond
02.2021 - 07.2023
NCEA Level 2/3 -
Garin College
02.2019 - 12.2023
Volunteer for Santa Parade Nelson
Nelson city council
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