Zoe Howcroft
Auckland,AUK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations.
Overview
13
13
years of professional experience
Work History
Director
Echo Collective
03.2022 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw importing operations to achieve daily and long-term goals.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Oversaw Australian warehouse inventory and Sales.
- Formed strategic partnerships with New Zealand and Australian Artist.
- Connected with wholesale clients.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Handled problematic customers and clients to maintain excellent customer service.
Director- The Grazing Club
Self Employed
09.2018 - 12.2023
- Managed logistics such as practice scheduling, travel arrangements, equipment inventory management, and facility maintenance coordination.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Increased Grazing Club product sales by developing and implementing effective sales strategies.
- Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
- Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Utilized customer feedback to improve customer service.
- Oversaw catering orders to verify accuracy and completeness.
- Handled catering scheduling, ordered food and planned events.
Marketing Assistant TV3
TV3
05.2014 - 07.2015
- Created engaging content for Facebook, and Instagram.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Contributed to successful program launches through meticulous coordination of promotional events and activities.
- Organised commercial shoots- scheduling booking locations and talent.
Kitchen Staff Member
Pearl Harper Catering
04.2011 - 01.2014
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted in catering special events, contributing to memorable dining experiences for guests at weddings, corporate functions, and other occasions.
- Collaborated with event planners to ensure seamless coordination of catering services for memorable wedding experiences.
Education
BBA - Double Major in Advertising And Marketing
Auckland University of Technology
Auckland, NZ07.2014
Skills
- Strategic Planning
- Verbal and written communication
- Operations Management
- Project Management
- Budget Management
- Operational Efficiency
Timeline
Director
Echo Collective
03.2022 - Current
Director- The Grazing Club
Self Employed
09.2018 - 12.2023
Marketing Assistant TV3
TV3
05.2014 - 07.2015
Kitchen Staff Member
Pearl Harper Catering
04.2011 - 01.2014
BBA - Double Major in Advertising And Marketing
Auckland University of Technology
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