Summary
Overview
Work History
Education
Skills
Websites
Awards
Summary - About Me
Timeline
Generic

Zoe Worth

Auckland

Summary

If I were to describe myself in three words, it would be driven, empathetic and confident. I am a motivated and enthusiastic Fourth-year student at the University of Auckland, studying is a bachelor of arts, majoring in communications and media and screen studies. I am currently seeking an internship to further my knowledge of communication roles as well as to upskill myself for my future career. I enjoy the challenge of balancing work and social life while undergoing 5 university papers this semester. I have over 3 years of experience in sales, retail, and hospitality. Throughout my past work experience, I have gained thorough knowledge in sales and customer service and expertise in admin tasks. In addition to my academic commitments, I am dedicated to personal growth, goal setting, and developing a strong sense of independence. I am currently a member of the AUSA student rep comity to further my evolvement within student life.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Pascoes The Jewellers
11.2022 - Current
  • As a sales assistant, I am responsible for providing excellent customer service, upholding responsibility to meet sales targets with monthly sales reflections and coaching. Stock control, and completing office and customer admin.
  • Customer service excellence: Delivered outstanding customer service by understanding client needs, offering tailored recommendations, and creating a welcoming shopping experience. Consistently achieved and exceeded monthly sales targets by employing effective sales tactics, product upselling, and cross-selling strategies, contributing to the store's overall profitability.
  • Administrative responsibilities: Performed key administrative duties, including preparing and processing invoices, completing daily financial summaries, and managing bank deposits with accuracy and attention to detail. Managing repairs and special orders. Demonstrate financial management skills by ensuring accurate cash handling and reconciliations without discrepancies.
  • Supplier and client communication: Coordinated jewellery repairs and custom orders by communicating effectively with both suppliers and customers to ensure timely and accurate updates.
  • Stock and inventory management: Ensured smooth operations by managing stock control processes, restocking inventory, and maintaining an organised and visually appealing store layout.
  • Product knowledge development: Cultivated a comprehensive understanding of jewellery products, including materials, craftsmanship, and trends, to provide informed and expert advice to customers.

Crew Member

McDonald's
03.2021 - 01.2022
  • Responsible for food preparation, drive-through coordination and overall customer service. This role taught me to adapt to and work well in a fast-paced and in times high-pressure environment. Although insignificant, it equipped me with the skills to function under high-stress measures.

Nanny/Babysitter

01.2019 - 01.2022
  • I was a nanny for multiple families around my neighbourhood and have looked after both boys and girls ranging from age 2-12. I was responsible for school pickups, school holiday care, helping with household duties, etc.

Education

Bachelor of Arts - Communications

University Of Auckland
Auckland, NZ
01-2026

High School Diploma -

Mount Albert Grammar School
Auckland, NZ
12-2021

Skills

  • Reliable
  • Attention to detail
  • Empathetic
  • Driven
  • Fast learner
  • Charismatic
  • Confident
  • Witty
  • Emotionally intelligent
  • Critical thinker
  • Goal ordientated

Awards

  • One-Carat Club: An award given to sales assistants who sell a high-end item containing a one-carat diamond solitaire.
  • Service Lion: An award given to students who demonstrate service within the school community.
  • Academic Lion: Awarded to students that graduate with NCEA excellence endorsement.

Summary - About Me

In addition to my academic commitments, I am dedicated to personal growth, goal setting, and developing a strong sense of independence. I am absolutely a people person and am confident in any social realm, to extenuate this further within university life I am currently a member of the AUSA student rep comity. In my spare time I like to spend time with friends and family and an enjoy leisure in creative outlets such as painting, sewing, baking and makeup. I'm based in central Auckland and possess comprehensive understanding of the area. I have held a Full New Zealand Drivers License for over a year and have reliable personal transportation, which ensures my punctuality and flexibility.

Timeline

Sales Assistant

Pascoes The Jewellers
11.2022 - Current

Crew Member

McDonald's
03.2021 - 01.2022

Nanny/Babysitter

01.2019 - 01.2022

Bachelor of Arts - Communications

University Of Auckland

High School Diploma -

Mount Albert Grammar School

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Zoe Worth