Zohya Nisha
Auckland,Papatoetoe
Summary
Proven Administrator at RNK Electrical & Air Conditioning Ltd, adept in office management and customer service, enhanced team productivity by implementing effective time management strategies. Demonstrated excellence in maintaining data confidentiality and fostering team collaboration. Achieved streamlined operations through meticulous recordkeeping and file management, contributing to a cohesive work environment.
Overview
12
12
years of professional experience
Work History
Administrator
RNK Electrical & Air Conditioning Ltd
04.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Collected, validated, and distributed information to employees.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed company schedule to coordinate calendar and arrange travel.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
Childcare Educator
Dream Education
03.2017 - 12.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Provided individualized instruction and support to meet personal needs of each child.
- Coordinated schedules of activities, events, and field trips.
Pharmacy Assistant
Life Pharmacy Manukau
05.2012 - 04.2014
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Certificate III - Pharmacy Assistant
Pharmacy Academy New Zealand
Botany Downs, AUK11.2013
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Team Building and Leadership
- Decision-Making
- Personable and Approachable
- Office Management
- Data Confidentiality
- Team Collaboration
- Timesheet Processing
- Flexible Schedule
Timeline
Administrator
RNK Electrical & Air Conditioning Ltd
04.2022 - Current
Childcare Educator
Dream Education
03.2017 - 12.2020
Pharmacy Assistant
Life Pharmacy Manukau
05.2012 - 04.2014
Certificate III - Pharmacy Assistant
Pharmacy Academy New Zealand
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