Zsuzsanna Tantos-Rangi
Auckland
Summary
Dynamic and dedicated professional with over 20 years of experience in family businesses, currently excelling as a Corporate Receptionist at Vector Ltd in Newmarket. Committed to delivering exceptional service to clients and executives while effectively managing smooth office operations and creating a welcoming environment. Proven expertise in office management, customer service, and personal support, complemented by proficiency in Microsoft Office, Teams, Palace, Gallagher.
Recognized for a friendly, proactive approach, strong organizational skills, and the ability to maintain confidentiality while contributing positively to team dynamics and adapting to multicultural workplace needs.
Overview
26
26
years of professional experience
Work History
Executive Receptionist
Vector Limited
09.2023 - Current
- Front desk management,
- Hub for internal staff and external Clients
- Working directly with Executives in various admin role
- Complex calendar management for Executives and 300+ staff,
- Meeting room allocations
- Allocation and Management of company's Fleet and maintenance of vehicles
- Office stationary and stock management,
- Secure ID system operation
- Scheduled office meetings and client appointments for staff teams.
- Assisted human resources department with onboarding new employees providing necessary orientation materials when required.
- Developed strong relationships with vendors and suppliers, ensuring timely delivery of products or services as needed.
- Managed confidential information with discretion while maintaining accurate records and filing systems.
- Oversaw inventory materials monitoring, requisitions, and supply re-stocking.
- Maintained a well-organized front desk area, contributing to a professional atmosphere for clients and visitors.
- Provided exceptional customer service to visitors, creating a welcoming atmosphere that reflected positively on the company''s image.
- Organized company events and meetings, fostering a positive work environment and boosting employee morale.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific departments
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Office Assistant
Hawkins NZ
06.2023 - 09.2023
- Front Desk management and Administration
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Executive Property Manager
Metro Property Management Ltd
01.2020 - 01.2023
- Office operation, including administration and accounting
- Daily accounts and month -end financial roll -overs and reconciliation
- Executive management of investment portfolios, due-diligence process, completing background and credit checks
- Preparing Leases and residential tenancy contracts
- Recruiting and on boarding new staff
- Negotiated favorable lease agreements with tenants, ensuring long-term occupancy and stable revenue streams.
- Developed strong relationships with vendors, securing competitive pricing for maintenance services.
- Oversaw day-to-day operations of multiple properties, ensuring efficient management and optimal performance.
Travel Consultant /Concierge , Owner
Tasteful Tours Ltd
01.2016 - 01.2020
- Owner operator of a Luxury Travel Company
- I designed bespoke tours for individual requirement to Europe for small groups (2-4people ), ensuring all travel details and special requirements were satisfied. Not only organized, but guided all tours by myself. Developed and maintained relationships with travel suppliers.
- All Accounts payables/ receivable, prepared financial statements, invoices.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Office Manager , Owner
GB Technology Ltd
01.2000 - 01.2013
- Daily operations of the business in Auckland and Sydney with 120 staff
- Administration, accounting
- Sales -team management
- Inventory, financial statements, budgets, and forecasts
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Master Degree - Teaching
University Of Budapest
Bachelor of Science - Consumer And Applied Science
University Of Otago
Dunedin10.1996
Skills
- Office management
- Ability to manage competing deadlines
- Prioritization and scheduling
- Palace, Gallagher, Affinity
- Emotional intelligence
- Client relationship management
- Documentation and reporting
- High-level executive assistance
- Cybersecurity awareness
- Effective calendar coordination
- Travel logistics management
- Front desk coordination
- Facility operations management
- Problem-solving abilities
Languages
English
Hungarian
Hobbies and Interests
- Travel
- Design
- Culinary art
Timeline
Executive Receptionist
Vector Limited
09.2023 - Current
Office Assistant
Hawkins NZ
06.2023 - 09.2023
Executive Property Manager
Metro Property Management Ltd
01.2020 - 01.2023
Travel Consultant /Concierge , Owner
Tasteful Tours Ltd
01.2016 - 01.2020
Office Manager , Owner
GB Technology Ltd
01.2000 - 01.2013
Master Degree - Teaching
University Of Budapest
Bachelor of Science - Consumer And Applied Science
University Of Otago
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