Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Niko Williams

Auckland,Auckland

Summary

Enthusiastic and customer-focused professional with extensive experience in front-of-house operations, adept at flexibly transitioning between roles to ensure smooth service. Known for a positive and upbeat approach, I am committed to delivering exceptional customer experiences by leveraging my strong interpersonal skills, multitasking abilities, and time management expertise. With a passion for service excellence, I consistently address concerns effectively and strive to improve customer satisfaction, ensuring memorable and positive outcomes for every interaction.

Overview

2
2
years of professional experience

Work History

Front of House Employee

The Coffee Club
Auckland, Botany Town Center
11.2022 - 07.2023
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of the dining area by clearing tables and wiping down surfaces.
  • Organized menus and ensured they were properly stocked at each table.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Resolved any customer complaints or issues promptly and with professionalism.

Home Remodeler

Volunteer work for Parents
Auckland, Auckland
04.2021 - 01.2023
  • Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
  • Measured and cut materials to fit specific dimensions for remodelling projects.
  • Removed old fixtures such as sinks, toilets, and bathtubs to replace themwith new ones.
  • Applied sealants around windows and doors to prevent air leakage.
  • Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
  • Painted interior walls using quality paints from reputable manufacturers.

Education

NCEA Level 1 & 2 - Business Administration And Management

Ormiston Senior College
Manakau, NZ
07-2024

Skills

  • Greeting guests
  • Staff Coordination
  • Team Collaboration
  • Order Taking
  • Professional Appearance
  • Strong Work Ethic
  • Customer Support
  • Customer Engagement
  • Safety enforcement
  • Quick Learner

References

References available upon request.

Timeline

Front of House Employee

The Coffee Club
11.2022 - 07.2023

Home Remodeler

Volunteer work for Parents
04.2021 - 01.2023

NCEA Level 1 & 2 - Business Administration And Management

Ormiston Senior College
Niko Williams