Devender Sharma
Papakura,Auckland
Summary
A highly resourceful, flexible, innovative, and enthusiastic person. Experienced in promoting a safe environment for staff and customers and able to respond effectively. Having extensive knowledge of relevant safety equipment, policies, procedures, and strategies to deal with situations. Possessing excellent written and oral communication skills and able to write reports to managers about daily activities. Looking for a position with an exciting and ambitious company that provides room for progression.
Overview
12
12
years of professional experience
Work History
Bakery Manager
Woolworths
06.2017 - 06.2022
- Do weekly staff roster
- Achieve operating ratio according to demand for next week’s promotions by adjusting hours
- Follow up with store manager about displays, target to achieve in sales, check about any injury happen to staff and TIR
- Do VMB within bakery team and store team on daily basis
- Follow the daily routines of markdowns, dump/wastage, provide production planner to bakers, daily routine on RF gun, date check thoroughly in department
- Do weekly promotions in store central and make changes in demand
- Do monthly stock take
- Get team up to date and gives update about any change in policy of business by getting success factor done
- Follow health and safety rules to keep the work environment safer for everybody
- Reporting to senior manager about the status of the team members
Checkout Supervisor
Woolworths
06.2023 - 02.2024
- Organising the daily operation of the checkout department roster
- Serving our customers in a warm and welcoming way
- Dealing with customer complaints in a professional manner, ensuring we maintain their loyalty
- Dealing with cash and payment transactions and errors
Assistant long life manager Day (Reliever)
Woolworths
01.2020 - 02.2020
- Follow up with store manager about displays, target to achieve in sales, check about any injury happen to staff and TIR
- Get LSM done early as possible in the morning
- Followed routine check report procedure and act accordingly
- And before finishing shift always checked daily stock check report
- Did Gap Scan in morning every day
- Adjust the stock on hand of products and investigate the loss
- Did VMB within morning team and store team on daily basis
- Get done afternoon face up department
- Place an order of prop bread aisle breads
- Followed the daily routines of markdowns, dump/wastage
- Followed health and safety rules to keep the work environment safer for everybody
- Followed LTO procedure to take stuff in out of the storing locations
- Get team up to date and gives update about any change in policy of business by getting success factor done
- Reporting to senior manager about the status of the team members
- Achieve operating ratio according to demand for next week’s promotions by adjusting hours
- Did weekly staff roster
Fresh food supervisor of Deli, Seafood and Meat (Manager reliever)
Woolworths
02.2015 - 05.2017
- Maintain records of temperature of chicken, salads, and other chilled products of deli
- Thoroughly clean display case everyday
- Follow the production planner of chickens
- Use appropriate day dots for salads, sliced meat, and other for other products
- Thoroughly clean slicer after slicing allergic meat to prevent cross contamination
- Markdown the products accordingly
- Help manager in monthly stock take
- Look for expiry products in the chiller in case if any and record it in RF device
Storeroom Supervisor
Woolworths
04.2015 - 01.2017
- Receive goods of direct vendors and DC deliveries
- Maintain invoices of the goods
- Maintain temperature and cleaning record books
- Receive frozen and chilled products at an appropriate temperature
- Keep the back yard and rear store tidy and safe
- Follow the TMP to keep rear store safe while unloading goods from trucks with electric jack
- Make a report to my senior manager about any mishap or something which could be a potential hazard for staff
Assistant Long Life (Casual Day Fill)
Woolworths
11.2014 - 03.2015
- Filling and Shelving food stuff
- Keep maintained Stock and Stock room
Assistant Long Life (Night Fill)
Woolworths
08.2012 - 07.2013
- Filling and Shelving food stuff
- Keep maintained Stock and Stock room
Volunteer and committee member
Papakura Crimewatch Patrol
Papakura, Auckland
04.2021 - Current
- Do weekly Patrolling in Takanini, Papakura, Drury
- Ask PLO or police sergeant at Papakura police station about any location of interest and police radio before starting the shift
- Report the incident in Zoho creator software accordingly by choosing the right incident whether it’s theft, damage property, Littering, drugs related incidences, family violence, etc
- Report to 111 in case of emergency
- Provide on site support to police, Fire brigade at crime/incident scene accordingly
- Do Car jam check on suspected cars
- Follow the suspected vehicle or person if I have been asked by police and continuously report the movements of the person
- Keep listening to police radio about any incidence happening in our patrolling area and act accordingly after determining the crime scene
- At the end of the shift hand over the police radio and tell them about any incidence been recorded in out intel
- Meet with committee members and police officers monthly and discuss and plan out further regarding the active issues of community
Education
Te Reo Maaori -
Unitech Mout albert
Diploma of Information Technology (Network Engineering) Level - 6 -
Computer Power Plus
08.2012
Certified Cisco Network Associates -
09.2014
Skills
- Troubleshooting Skills
- Customer Service Skills
- Team skills
- Presentation Skills
- Time management
- Ability to priorities
- Do work under pressure
Affiliations
Personal Information
Visa Status: Citizen- New Zealand
Volunteer Experience
Volunteer and committee member, Papakura Crimewatch Patrol, 04/01/21, Present, Papakura, Auckland, 2110, Do weekly Patrolling in Takanini, Papakura, Drury., Ask PLO or police sergeant at Papakura police station about any location of interest and police radio before starting the shift., Report the incident in Zoho creator software accordingly by choosing the right incident whether it’s theft, damage property, Littering, drugs related incidences, family violence, etc., Report to 111 in case of emergency., Provide on site support to police, Fire brigade at crime/incident scene accordingly., Do Car jam check on suspected cars., Follow the suspected vehicle or person if I have been asked by police and continuously report the movements of the person., Keep listening to police radio about any incidence happening in our patrolling area and act accordingly after determining the crime scene., At the end of the shift hand over the police radio and tell them about any incidence been recorded in out intel., Meet with committee members and police officers monthly and discuss and plan out further regarding the active issues of community.
References
- Mr. Arshbir Singh, Store Manager, Woolworths Pokeno, 09-2326901 ext 21
- Mr. Glenn Torrens, Chairman, Papakura Crime Watch, 0210754796
- Miss. Jenny Hoe, Store Manager, Woolworths Lynfield, 09-6260596
- Mr. Gopesh Dutt, Fresh Food Manager, Lynfield, 09-6260596
- Mr. Steven Payne, Store Manager, Woolworths Lincoln Road, 0278379038
- Mr. Gurjeet Singh, Long Life Manager, Woolworths Supermarket, 092559662
Instoreachievements
- Become Bakery Manager through Development program in 2017.
- Aspiring leader program done in August 2019.
- Made project of Smart trolley.
- Learnt new role of Fresh food Manager at Lynmall Woolworths.
Timeline
Checkout Supervisor
Woolworths
06.2023 - 02.2024
Volunteer and committee member
Papakura Crimewatch Patrol
04.2021 - Current
Assistant long life manager Day (Reliever)
Woolworths
01.2020 - 02.2020
Bakery Manager
Woolworths
06.2017 - 06.2022
Storeroom Supervisor
Woolworths
04.2015 - 01.2017
Fresh food supervisor of Deli, Seafood and Meat (Manager reliever)
Woolworths
02.2015 - 05.2017
Assistant Long Life (Casual Day Fill)
Woolworths
11.2014 - 03.2015
Assistant Long Life (Night Fill)
Woolworths
08.2012 - 07.2013
Te Reo Maaori -
Unitech Mout albert
Diploma of Information Technology (Network Engineering) Level - 6 -
Computer Power Plus
Certified Cisco Network Associates -
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