Aaliyah-Lee Falconer
Pahiatua
Summary
Dynamic service professional with a strong work ethic and exceptional customer service skills, honed at Eketahuna Inn. Proven ability to enhance guest experiences through effective communication and menu knowledge. Adept at cash handling and food safety, consistently ensuring satisfaction and operational efficiency in fast-paced environments.
Friendly gas station attendant with several years of experience in customer service. Successful at stocking merchandise and maintenance areas and committed to efficiency. Adept at giving fantastic service to individual customers and conscious of gas pump safety.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
Work History
Service Station Attendant
G.A.S
New zealand
12.2024 - Current
Waitress
Eketahuna Inn
New Zealand
03.2023 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Assisted in training new staff on menu offerings and service standards.
- Managed table assignments to ensure efficient service flow during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
Server
Yummy Mummy’s
New Zealand
07.2021 - 10.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted customers with menu selections and dietary restrictions.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Cleaner
Pahiatua Upholstery
Pahiatua
02.2018 - 05.2019
- Maintained cleanliness of upholstery workstations and customer areas.
- Operated cleaning equipment such as vacuums and steam cleaners.
- Disposed of waste materials following safety protocols and guidelines.
- Assisted in organizing cleaning supplies and tools for efficiency.
- Followed company policies for hazardous material handling during cleaning tasks.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Education
Taraura College
New Zealand , PahiatuaSkills
- Customer service
- Menu knowledge
- Cash handling
- Food safety
- Time management
- Team collaboration
- Effective communication
- Attention to detail
- Active listening
- Efficient
- Strong work ethic
- Tobacco sales verification
- Sales promotion
- Age verification
References
References available upon request.
Timeline
Service Station Attendant
G.A.S
12.2024 - Current
Waitress
Eketahuna Inn
03.2023 - Current
Server
Yummy Mummy’s
07.2021 - 10.2022
Cleaner
Pahiatua Upholstery
02.2018 - 05.2019
Taraura College