Abby Ziqing Feng
Christchurch,CAN
Summary
Healthcare Assistant with seven years of experience assisting nursing staff in the delivery of patient care. Complies with healthcare guidelines, policies and standards and reports patient information and observations to plan and guide nursing care. Maintains a safe and clean environment using approved infection control practices.
Overview
6
6
years of professional experience
Work History
Community Support Worker
Hawksbury Community Living Trust
02.2024 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Community Support Worker
Pact Group
02.2023 - 02.2024
- Supported clients who have an intellectual disability in developing goals and social skills, improving individual wellness and productivity.
- Assisted in implementation of community support services in alignment with needs.
- Helped individuals to provide education and understanding of available social services.
- Covered numerous shifts, AM, PM and sleepover.
Health Care Assistant
PSO Aspiring Enliven
11.2020 - 07.2022
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for residents with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Health Assistant
Leslie Groves Hospital
12.2019 - 11.2020
- Swapped around different wards working as hospital level care and rest home level care.
- Used hoist for transferring patient
- Served dinner and feed patient
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Flexible to be a kitchen hand making breakfast, collecting and washing dishes.
Server/Cashier
Home Edition
12.2018 - 02.2020
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Evaluated the customers' needs and provided service options to meet their requirements.
- Take orders
- Work with other staffs in a busy setting
- Clear tables and clean the hall
Mental Health Nursing
Waikari Hospital - 10A ward (intellectual disability)
09.2019 - 10.2019
- Demonstrated safe and responsible use of equipment; maintained infection control and safety measure with every single patient contact.
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Evaluated emergency situations and started appropriate nursing interventions.
- Maintained positive relationships and communication with team members.
Primary Care Nurse
Mosgiel primary health centre
07.2019 - 08.2019
- Clearly communicated with supervisors, health care providers, patients, and family members about patient needs and progress.
- Provided patients and their family members with relevant instructions and education.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Applied clinical expertise in wound care, intravenous therapy pain management techniques.
- Analyzed records od data and reports in order to identify health care needs and deliver optimum patient care.
Nursing Health Cares
Waikari Hosptial - ISIS ward (Rehabilitation)
03.2019 - 04.2019
- Answered phones, greeted patients and collect patient information.
- Acknowledge patients issues and resolved their problems.
- Listened to concerns and resolved patient complaints.
- Maintained current knowledge of ethical and legal issues.
- Organized and managed health records.
- Protected patient privacy and maintain information confidentiality.
Nursing Health Care
Dunedin Hospital - 3 surgical ward
08.2018 - 09.2018
- Provided hpsital nursing cares
- Administered medication
- Provided injection
- Worked with the medical team
- Maintained current knowledge of ethical and legal issues
Nursing Healthcare
Leslie Groves Hospital - Hospital level care
04.2018 - 06.2018
- Provided hospita nursing care to patinets
- Listened to patients and interacted with them
- Feed patients
- Showered to patients
- Played activities with patients
- Maintained positive relationships and communication with team members
Education
Certificate in Health (Level4) -
Otago Polytechnic
Dunedin, OtagoLevel 2 & Level 3 -
St Hilda's Collegiate School
Dunedin, OtagoLevel 1 -
XI GUAN PEI TING High School
Guangzhou, CHINA Skills
- Attention to detail
- Critical thinking
- Communications
- Caring and empathetic
- Positive attitude
- Relationship development
- Time management ability
- Planning and coordination
- SafeTALK (completed training in suicide alertness)
- First Aid/CPR (Level two first aid certification)
Language
- English
- Cantonese
- Mandarin
Volunteer
Kitchen Assistant
Otago Community Hospice - Dunedin, Otago [April 2017 - December 2018]
- Worked at Hospice's kitchen one or two shift per week
- Prepared food
- Provided excellent patient service
- Washed dishes
- Tidied the kitchen
- Cleaned the hall
Librarian
Zhong Shan Library - Guangzhou, CHINA [February 2013 - April 2014]
- Provided excellent reader service
- Tidied the bookshelves
- Cleaned the hall
- Book charging
Hobbies
Music: Grade Two piano certificate
Travel: Travel around the world and learn difference culture
Sport: Hiking, Swimming, GYM, Badminton, Skiing
Timeline
Community Support Worker
Hawksbury Community Living Trust
02.2024 - Current
Community Support Worker
Pact Group
02.2023 - 02.2024
Health Care Assistant
PSO Aspiring Enliven
11.2020 - 07.2022
Health Assistant
Leslie Groves Hospital
12.2019 - 11.2020
Mental Health Nursing
Waikari Hospital - 10A ward (intellectual disability)
09.2019 - 10.2019
Primary Care Nurse
Mosgiel primary health centre
07.2019 - 08.2019
Nursing Health Cares
Waikari Hosptial - ISIS ward (Rehabilitation)
03.2019 - 04.2019
Server/Cashier
Home Edition
12.2018 - 02.2020
Nursing Health Care
Dunedin Hospital - 3 surgical ward
08.2018 - 09.2018
Nursing Healthcare
Leslie Groves Hospital - Hospital level care
04.2018 - 06.2018
Certificate in Health (Level4) -
Otago Polytechnic
Level 2 & Level 3 -
St Hilda's Collegiate School
Level 1 -
XI GUAN PEI TING High School
Similar Profiles
Bibin MathewBibin Mathew
Community Support Worker at Community Living TrustCommunity Support Worker at Community Living Trust
Krystel Jon Galos RazosKrystel Jon Galos Razos
Disability Support Worker at Community Connections Supported Living TrustDisability Support Worker at Community Connections Supported Living Trust
Sakaria VaafusuagaSakaria Vaafusuaga
Community Support Worker at Community Connections Supported Living TrustCommunity Support Worker at Community Connections Supported Living Trust