Ailish Keenan
Whangarei,NTL
Summary
I’m a fast learner and skilled in operating cash registers and processing payments, while maintaining a strong work ethic and adapting to new technologies in fast-paced environments.
Hardworking and reliable employee with a background of working well with others, being on time, being able to pick up on things fast and providing excellent customer service. Works well within team settings.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Checkout Operator
New world Regent
Whangarei
06.2024 - Current
- Operated cash register efficiently to process customer transactions.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Handled cash, credit, and gift card transactions accurately and securely.
- Restocked shelves near checkout to enhance product availability for customers.
- Greeted customers in a friendly and courteous manner.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed store policies regarding returns, refunds, discounts.
- Performed opening and closing procedures for store registers as required.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Monitored self-checkout users to identify problems and maintain store security.
- Answered store phone calls to provide general information and direct callers to desired departments.
- Helped with purchases and signed customers up for rewards program.
Delicatessen Assistant
New world regent
Whangārei
06.2023 - 06.2024
- Assisted customers with product selections and provided detailed product information.
- Maintained cleanliness and organization of the delicatessen counter and display areas.
- Prepared and sliced deli meats, cheeses, and other products to customer specifications.
- Monitored inventory levels and restocked items as needed to meet customer demand.
- Collaborated with team members to ensure efficient service during busy periods.
- Operated food preparation equipment safely and efficiently following health guidelines.
- Handled customer inquiries and resolved issues to enhance the shopping experience.
- Trained new staff on deli procedures, food safety, and customer service standards.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Monitored expiration dates of products to ensure quality control standards were met.
- Greeted customers, answered questions and provided information on products.
- Documented and entered special orders for event catering and party trays.
- Monitored temperature control equipment to ensure freshness of food items.
- Trained new employees on proper food handling procedures and safety protocols.
- Assisted in creating promotional displays for seasonal specials and special events.
- Followed company policies regarding pricing, returns and exchanges and refunds.
- Communicated effectively with coworkers to ensure smooth operations during peak hours.
- Weighed, measured and priced bulk items such as cheese, olives.
Education
Tauraroa Area School
Maungakaramea , Whangārei Skills
- Customer service
- Inventory management
- Food safety
- Team collaboration
- Effective communication
- Operating cash registers
- Retail transactions
- Processing payments
- Working under pressure
- Team work
- Adapting to new technologies
- Time management proficiency
- Money handling
- Dealing with customer complaints
- Maintaining cleanliness
- Following company policies
- Customer loyalty programs
- Patience and empathy
- Strong work ethic
- Quick learner
References
References available upon request.
Timeline
Checkout Operator
New world Regent
06.2024 - Current
Delicatessen Assistant
New world regent
06.2023 - 06.2024
Tauraroa Area School