Irish Anover
WGN,Wellington
Summary
Dynamic and dedicated professional with experience as a Checkout Operator at New World Miramar, excelling in customer service and cash handling. Recognized for maintaining a pristine checkout area and enhancing guest satisfaction through teamwork and effective problem-solving. Proven ability to thrive under pressure while maintaining a clean and organized environment. Committed to delivering exceptional service and fostering a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Checkout Operator
New World Miramar
03.2023 - 05.2025
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Hotel Room Attendant
Rydges Hotel
03.2024 - 05.2024
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Education
Trinity University of Asia
06.2021
Skills
- Working under pressure
- Team work
- Operating cash registers
- Dealing with customer complaints
- Maintaining cleanliness
- Cash handling expertise
- Guest service
- Handling returns and exchanges
- Retail transactions
- Time management proficiency
- Customer service
- Excellent customer service
- Quick learner
- Strong work ethic
- Upselling strategies
- Hospitality and accommodation
- Team collaboration
- Honest and dependable
- Cooperative attitude
- Cleaning and sanitizing
- Reliable and responsible
- Training and mentoring
Languages
Filipino
Native or Bilingual
English
Full Professional
Timeline
Hotel Room Attendant
Rydges Hotel
03.2024 - 05.2024
Checkout Operator
New World Miramar
03.2023 - 05.2025
Trinity University of Asia
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