Summary
Overview
Work History
Education
Skills
Accomplishments
Driving license
Certification
Visa status
Availability
Timeline
Generic

AKASH SHARMA

Clacks Beach

Summary

Proven leader with a track record of enhancing customer satisfaction and increasing sales revenue at Woolworths Group. Skilled in food safety compliance and task delegation, I excel in fostering team efficiency and promoting waste reduction. My approach combines strong verbal communication and promotional planning, driving significant improvements in operational outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fresh Foods Supervisor

Woolworths Group
07.2023 - Current
  • Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.
  • Implemented promotional strategies that resulted in increased sales revenue within the Fresh Foods Department.
  • Improved overall efficiency through effective delegation of tasks among team members based on individual strengths.
  • Enhanced customer satisfaction by ensuring efficient stocking and rotation of fresh food items.

Longlife Supervisor

Countdown Supermarket
08.2022 - 07.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Assistant Manager

Youngrajjotbolinaltd
10.2018 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

CSR

Z Gas Station
03.2016 - 09.2018
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

Leadership And Management Diploma Level 7 - Business

EDENZ COLLEGE
Auckland, NZ
09.2017

Business Management Diploma Level 6 - Business

EDENZ College
Auckland, NZ
11.2016

Bachelor of Arts -

Saint Soldier College
Jalandhar PUNJAB INDIA
04.2015

Skills

  • Store layout planning
  • Sanitation Standards
  • Food Safety Compliance
  • Task Delegation
  • Waste Reduction
  • Promotional planning
  • Verbal and written communication
  • Training and mentoring
  • Employee Training

Accomplishments

    Team member of the month November 2023,March 2024,September 2024,February 2025

Driving license

Class 2 Full license 

Certification

  • Food and safety
  • Health and Safety

Visa status

PERMANENT RESIDENT VISA 

Availability

FULL-TIME 

Timeline

Fresh Foods Supervisor

Woolworths Group
07.2023 - Current

Longlife Supervisor

Countdown Supermarket
08.2022 - 07.2023

Assistant Manager

Youngrajjotbolinaltd
10.2018 - 07.2022

CSR

Z Gas Station
03.2016 - 09.2018

Leadership And Management Diploma Level 7 - Business

EDENZ COLLEGE

Business Management Diploma Level 6 - Business

EDENZ College

Bachelor of Arts -

Saint Soldier College

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AKASH SHARMA