Alan Jolly
Glenfield,New Zealand
Summary
Dynamic leader with proven expertise in store operations and workplace safety, honed as a Checkout Supervisor at Fresh Choice. Excelled in task delegation and customer complaints handling, significantly enhancing customer satisfaction. Fostered strong relationships, driving repeat business. Skilled in transforming challenges into opportunities, ensuring operational excellence and team success.
Overview
2
2
years of professional experience
Work History
Checkout Supervisor
Fresh Choice
Ōtāhuhu, Auckland
10.2024 - Current
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Verified customer age requirement for alcohol or tobacco purchases.
- Taught junior employees proactive strategies to meet operational and sales goals.
Customer Service Representative
Mobil
Glenfield, Auckland
05.2023 - 10.2024
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Science - Information Technology
Auckland Institute of Studies
Auckland12-2025
Diploma Level 6 - Information Technology
Auckland Institute of Studies
Auckland12-2024
Skills
- Workplace safety
- Task delegation
- Customer complaints handling
- Store operations
References
References available upon request.
Timeline
Checkout Supervisor
Fresh Choice
10.2024 - Current
Customer Service Representative
Mobil
05.2023 - 10.2024
Bachelor of Science - Information Technology
Auckland Institute of Studies
Diploma Level 6 - Information Technology
Auckland Institute of Studies
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