Alana Bunn
Whakatane,BOP
Summary
Motivated retail sales professional with experience in retail and warehouse settings, notably with Kmart Bethlehem, Tauranga. Excelled in customer service and time management, significantly enhancing store appearance and operational efficiency. Demonstrated resilience and effective communication, contributing to team success and customer satisfaction. Skilled in cash register operation and problem-solving, consistently meeting quality control standards and creating amazing relationships with clientele !
Overview
4
4
years of professional experience
Work History
Retail Worker
Shosha
02.2025 - Current
- Provided exceptional customer service, helping locate items and resolving issues to enhance customers experience in store . Further developing my relationships with regular customers.
- Trained new staff on operational procedures and health and safety.
- Maintained a clean and organised sales floor, giving an inviting atmosphere for customers.
Retail Assistant
Kmart Bethlehem, Tauranga
04.2023 - 08.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed inventory with accuracy, minimizing stock discrepancies.
Packer (seasonal)
Eastpack
04.2022 - 03.2023
- Carefully inspecting packages for quality and accuracy.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
Education
High School Diploma -
Dannevirke High School
Dannevirke, NZ02-2021
Skills
- Customer Service
- Time management
- Cash register operation
- Multitasking
- Problem Solving
- Team Work
- Reliability
- Resilience
- Phone etiquette
- Positive Attitude
- Effective Communication
- Upselling
- Product Knowledge
Timeline
Retail Worker
Shosha
02.2025 - Current
Retail Assistant
Kmart Bethlehem, Tauranga
04.2023 - 08.2024
Packer (seasonal)
Eastpack
04.2022 - 03.2023
High School Diploma -
Dannevirke High School