Alana Tremayne Ngaia
Napier
Summary
Engaging professional skilled in building rapport and fostering trust. Strong communicator who articulates ideas effectively. Experienced in collaborating with diverse teams to achieve ambitious goals. Quick learner who embraces challenges and consistently delivers high-quality results.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Processing Officer
NZ Post
01.2024 - Current
- Sorted freight into designated areas, inspecting for damaged goods.
- Developed knowledge of street layouts in Hawke’s Bay to ensure timely deliveries.
- Courier driving, delivering freight to Napier airport safely and on time
- Sorted private bag mail for businesses, ensuring readiness for daily collection.
- Scanned and sorted misdirected mail for residential and rural communities.
- Working in a fast-paced active industry.
Facilitator
Hine Purotu
Napier
05.2022 - 12.2024
- Facilitating after school and weekend wananga with young females aged 5-13.
- Work within the Whare Tapa Wha Health model to empower young Hine (girls) to flourish within themselves.
- Team building activities.
- Teach basic self care routines (including skin care, journaling etc)
- Teaching performing arts.
Room Attendant
The Quality Inn
Napier
01.2018 - 01.2023
- Cleaning and servicing guest rooms to a high standard
- Greeting guests and responding to queries
- Ability to manage your time efficiently.
- Work well unsupervised.
- Ability to maintain a professional appearance and interact positively with hotel guests.
Bulk line packing/knife handling
Silver Fern Farms
Hastings
01.2012 - 01.2015
- Packaged meat from the conveyor belt into bags and boxes
- Cut meat to size and trimmed fat
- Weighed and packaged products
- Sorted meat products for distribution to appropriate departments by conveyor, ensuring efficient workflow
- Worked alongside a team of (6), liaising with each other, to ensure the smooth operation of the process
- Reported machinery failures to management promptly, minimizing production downtime
- Followed strict food safety and hygiene requirements, including wearing appropriate clothing and practicing a high level of personal hygiene care
- Packaged products neatly and tidily for end user presentation
- Maintained a high level of quality through keen observation
Factory Hand
Tegel Chicken Limited
New Plymouth
01.2007 - 02.2007
- Deboned chicken leg meat for further processing
- Sorted meat products for efficient distribution to designated departments
- Reported machinery failures to management immediately to reduce lost time in production
- Followed strict food safety and hygiene requirements, including wearing appropriate clothing and practicing a high level of personal hygiene care
- Packaged products neatly and presentably for end-user satisfaction
- Maintained a high level of quality through keen observation
- Operated machinery to process chicken products efficiently.
- Maintained cleanliness and hygiene standards throughout the production area.
- Assisted in packaging finished products for distribution and storage.
Tray Feeder
Apollo Apples Limited
Hastings
01.2006 - 01.2007
- Packaged apples into trays according to specifications to ensure product quality
- Supplied trays to packing area, ensuring readiness for packers
- Worked efficiently to meet high demand for packaged apples
- Executed tasks efficiently to meet production demands
- Collaborated with team members to facilitate efficient packing line operations
Education
Level 2 Online - Te Huanui Reo
Te Atarangi Ki Te Kahui Maunga
08.2025 - 03.2026
Certificate in Papa Reo - level 1
Te Wananga O Aotearoa
Online 01.2024 - 12.2024
NZ Diploma in Wellness & Massage Therapy -
Eastern Institute of Technology
TaradaleNZ Certificate in Foundation Skills - Hair & Beauty Level 2
Eastern Institute of Technology
TaradaleManaging My Money -
Literacy Aotearoa
NapierNational Certificate of Educational Achievement - Level 1
Hukarere Girls College
NapierSkills
- Data Entry
- Process Improvement
- Customer Service
- Adaptability
- Team/individual work
- Active Listening
- Communication
- Process Improvement
Languages
- English
- Maori
Timeline
Level 2 Online - Te Huanui Reo
Te Atarangi Ki Te Kahui Maunga
08.2025 - 03.2026
Certificate in Papa Reo - level 1
Te Wananga O Aotearoa
01.2024 - 12.2024
Processing Officer
NZ Post
01.2024 - Current
Facilitator
Hine Purotu
05.2022 - 12.2024
Room Attendant
The Quality Inn
01.2018 - 01.2023
Bulk line packing/knife handling
Silver Fern Farms
01.2012 - 01.2015
Factory Hand
Tegel Chicken Limited
01.2007 - 02.2007
Tray Feeder
Apollo Apples Limited
01.2006 - 01.2007
NZ Diploma in Wellness & Massage Therapy -
Eastern Institute of Technology
NZ Certificate in Foundation Skills - Hair & Beauty Level 2
Eastern Institute of Technology
Managing My Money -
Literacy Aotearoa
National Certificate of Educational Achievement - Level 1
Hukarere Girls College