Alexandra Fox
Otane,HKB
Summary
In my current role I am an Administrator of a large company, I have a strong focus on motivating teams, streamlining operations and meeting monthly deadlines. I am an analytical problem solver and persuasive communicator with one of my greatest strengths being having an ability to think outside the box and come up with creative solutions. I am hard working, self motivated and reliable with great organisational skills. I am a Mother of four boys and now they have reached an age where they are becoming more independent, I am eager to gain employment in a role where my creative passion and talents can be displayed/strengthened. I thoroughly enjoy being part of a high performing team striving to achieve the goals set by the company.
Overview
9
9
years of professional experience
Work History
Administrator
Farmers Transport / Ben Allen Transport
2019.09 - Current
- Screening and transferring incoming calls, receiving & forwarding messages, transmitting pricing information through external personal eg Silver Fern Farms, Firstlight etc
- In charge of company wide truck permits (Started with 90 trucks in fleet dropped down to about 30 at present)
- Develop and update tracking spreadsheets for process monitoring and reporting
- Maintain personnel records and update internal databases to support document management
- Coordinate with human resources department to handle payroll and personnel databases
- Evaluate operational practices and identify improvement opportunities to develop revisions for systems and procedures
- Identify & approaching new customers to grow geographic reach and increase revenue eg job pricing
- Enter and maintain departmental records in company database
- Collect , arrange and input information into database system (Frost, Green Tree, MYOB)
- Validate and distribute information to employees
- Evaluate customer needs and feedback to drive product and service improvements
- Run FT Facebook & Instagram pages + Social Club
- Account Reconciliation (operational level/ Meat works)
- Payroll entry for the company (ACC, Med certs, revise correct leave entitlements)
- Fatigue management process of data and GM approval sign offs for audits.
Optical Assistant
Spec Savers Gisborne
2015.01 - 2016.08
- Collaborated with optometry staff to reach individual and team goals.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Identified issues during preliminary exam and addressed concerns with physician.
- Assisted with insurance questions, eligibility, and prior authorizations
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Education
Bachelor of Teaching - Social Sciences Education
University of Waikato
Hamilton, NZ02.2010
Certificate - Make Up, Production And Special Effects.
The Design And Arts College of New Zealand
Christchurch, NZ01.2009
NCEA Level 1,2,3 & University Entrance. -
Taradale High School
Napier, NZ12.2008
Skills
- Technical & Support
- Business Administration
- Verbal and Written Communication
- Payroll Entry & Administration
- Recruitment Support
- Attention to Detail
- Job Costing
- Maintain Systems
- Accounts Receivable
- Balance Accounts
- Forward thinking
- Creative minded
Referees
Chantelle Niddrie (ex office Manager FTL)
Taradale
027 706 5173
Erin Squire (ex owner of Maude & The Good home Coast)
Tauranga & Papamoa
027 457 8172
Bridgette Donnell (Owner of Specsavers)
Gisborne
0276997296
bridgette.donnell@specsavers.com
Timeline
Administrator
Farmers Transport / Ben Allen Transport
2019.09 - Current
Optical Assistant
Spec Savers Gisborne
2015.01 - 2016.08
Bachelor of Teaching - Social Sciences Education
University of Waikato
Certificate - Make Up, Production And Special Effects.
The Design And Arts College of New Zealand
NCEA Level 1,2,3 & University Entrance. -
Taradale High School
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