Alex Kay
Remuera
Summary
Dynamic professional with a proven track record at Toll Global, excelling in fleet coordination and compliance. Adept at enhancing productivity through effective team collaboration and conflict resolution. Skilled in web development, delivering functional applications while ensuring order accuracy and customer satisfaction. Committed to driving operational improvements and achieving excellence.
Overview
7
7
years of professional experience
Work History
FOH Staff Member
The Alex Bar & Eatery
Epsom
02.2022 - Current
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Completed daily side work tasks assigned by supervisor or manager.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Filled and served various beverages for customers.
Fleet Coordinator
Toll Global
Mangare
03.2019 - 11.2022
- Supervised employees to promote optimal productivity in job tasks and duties.
- Reviewed fleet documents and records to ensure accuracy of information.
- Ensured compliance with applicable laws, regulations and company policies for the fleet operations.
- Monitored and analyzed fleet performance metrics, identifying trends and implementing improvements.
Website Developer
New Zealand Institute of Architects
Auckland CBD
02.2018 - 05.2019
- Collaborated with UX/UI designers to translate visual concepts into functional web applications.
- Troubleshot, tested and remedied issues before software deployment.
- Maintained existing websites by troubleshooting errors, updating features and resolving issues.
Education
Bachelor of Science - Information Systems
University of Auckland
Auckland, NZ10-2019
Bachelor of Science - Paramedicine
AUT
Manakau, NZSkills
- Customer service
- Order accuracy
- Food safety
- Point of sale
- Team collaboration
- Conflict resolution
Affiliations
- Watersports enthusiast, budding gardener, St John medical volunteer and avid reader
Timeline
FOH Staff Member
The Alex Bar & Eatery
02.2022 - Current
Fleet Coordinator
Toll Global
03.2019 - 11.2022
Website Developer
New Zealand Institute of Architects
02.2018 - 05.2019
Bachelor of Science - Information Systems
University of Auckland
Bachelor of Science - Paramedicine
AUT
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